With more than 70 years of experience, AO Globe Life partners with labor unions, credit unions, and veteran-focused organizations to provide supplemental coverage to working families nationwide. The company’s mission is built on service, integrity, and long-term career development, supported by a fully remote infrastructure that empowers professionals to succeed. If you’re ready to build a career that blends purpose, flexibility, and professional advancement, we encourage you to apply today.
Customer Service Veteran Support Advisor
Location
United States
Posted
5 days ago
Salary
$90K - $120K / year
No structured requirement data.
Job Description
Role Description
AO Globe Life is hiring experienced professionals to support veterans and their families through scheduled virtual consultations. This fully remote opportunity offers schedule flexibility, structured training, and the ability to make a meaningful impact while helping families understand important coverage options. All client consultations are scheduled in advance, allowing you to focus on delivering excellent service and guidance without cold outreach.
- Conduct scheduled virtual consultations with veterans and their families via Zoom
- Help clients understand available coverage options with clarity and professionalism
- Guide individuals through the onboarding and enrollment process
- Provide ongoing account support and follow-up assistance
- Maintain accurate digital records and ensure compliance with company standards
- Participate in weekly training sessions, team meetings, and professional development workshops
Qualifications
- Background in client service, consulting, or customer-facing roles
- Excellent virtual communication and relationship-building skills
- Organized, coachable, and mission-driven
- Comfortable using Zoom, CRM systems, and digital documentation tools
- Passion for supporting veterans and their families is highly valued
Requirements
- Must be legally authorized to work in the United States
- Must have a reliable internet connection
- Must use a Windows-based laptop or PC with webcam access
Benefits
- Fully remote role available to U.S.-based professionals
- Flexible scheduling with autonomy over your workday
- Pre-qualified client consultations provided
- Paid training and licensing support
- Leadership development programs and mentorship
- Recognition programs and performance incentives
- Opportunities for professional growth within a structured team environment
Company Description
With more than 70 years of service, AO Globe Life partners with unions, credit unions, and veteran-focused organizations to help working families understand coverage options that protect their financial futures. Our remote-first infrastructure supports professionals across the country while maintaining a strong commitment to service, integrity, and long-term growth.
Job Requirements
- Background in client service, consulting, or customer-facing roles
- Excellent virtual communication and relationship-building skills
- Organized, coachable, and mission-driven
- Comfortable using Zoom, CRM systems, and digital documentation tools
- Passion for supporting veterans and their families is highly valued
- Must be legally authorized to work in the United States
- Must have a reliable internet connection
- Must use a Windows-based laptop or PC with webcam access
Benefits
- Fully remote role available to U.S.-based professionals
- Flexible scheduling with autonomy over your workday
- Pre-qualified client consultations provided
- Paid training and licensing support
- Leadership development programs and mentorship
- Recognition programs and performance incentives
- Opportunities for professional growth within a structured team environment
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