• Lead client delivery across a large, complex account spanning multiple brands. • Oversee a team of account professionals, ensuring excellence in day-to-day delivery. • Build and maintain strong, trusted relationships with mid- to senior-level client stakeholders. • Anticipate client needs and proactively identify opportunities to add value. • Serve as an escalation point for issues and resolve challenges quickly. • Directly manage and mentor a team of account professionals. • Set clear expectations and support career development and performance growth. • Guide resourcing and workload planning in partnership with project management and operations. • Develop a deep understanding of the client’s business, disease areas, and brand strategies. • Provide strategic input on brand planning, campaign development, and tactical pull-through. • Ensure work is strategically sound, insight-driven, and compliant with medical, legal, and regulatory requirements. • Support account financial health by monitoring scopes, estimates, forecasts, and burn. • Identify risks related to scope creep, resourcing, or timelines and proactively address them.