• Lead the strategic direction, development, and execution of the organization's comprehensive Business Continuity and Crisis Management Program. • Develop policies and procedures that provide consistent strategic direction and oversight of the Business Continuity Program. • Lead the review of the Business Continuity guides and templates for developing business continuity plans, ensuring alignment with organizational standards and best practices. • Lead the Business Continuity Steering Committee, coordinating quarterly sessions to align on risk and yearly meetings to review BCP templates. • Oversee and manage the Modular Control Review Program for Business Continuity, adhering to standards established by Internal Control. • Lead the review of information uploaded on the Business Continuity SharePoint site to ensure accurate and accessible information. • Monitor, assess, and escalate significant changes to the risk environment, identifying deteriorating exposures and evidence of emerging risks to senior leadership. • Lead the Crisis Management Program for senior level management, providing strategic direction and oversight. • Oversee crisis plans, including leading the activation and operation of the Emergency Operations Center during incidents. • Develop and oversee simulations and tabletop exercises for senior management and critical skill teams, including their execution, testing plans, documentation of lessons learned, and directing subsequent plan updates. • Conduct comprehensive After-Action Reviews (AARs) to capture lessons learned from exercises and real crises, ensuring their incorporation into Business Continuity and Crisis Management Plans for continuous improvement. • Drive global initiatives that help incorporate lessons learned from exercises and real crises across the organization. • Interface with organizations globally to provide strategic support and oversee day-to-day functions related to Business Continuity Plans, procedures, training, audit, policy development, testing, and ensure plan compliance. • Interface directly with the Enterprise Risk Management committee to ensure seamless alignment of business continuity and crisis management initiatives with broader organizational risk strategies. • Interface with the Global Security Operations Center, Regional Security Managers, and the Protective Intelligence Team to proactively address risks and prioritize actions in accordance with the Incident Response Plan. • Collaborate and coordinate with Corporate Communications for enterprise-wide awareness initiatives as it relates to Global Security Operations and Business Continuity. • Identify and evaluate communication tools and new technology to continuously enhance the business continuity program's capabilities. • Prepare annual reports and presentations for the Director of Global Security to brief the Board of Directors and Audit Committee on comprehensive program status, exercise results, and future BC/CM initiatives.