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Role Description

We are seeking a dependable and client-focused Paralegal / Legal Assistant to support our small, friendly legal team. In this role, you'll be the first point of contact for clients answering calls, responding to inquiries, and providing a welcoming and professional experience. You'll also assist with legal documentation and administrative tasks. A background in legal work is strongly preferred.

• Answer and manage incoming phone calls professionally and warmly
• Assist clients with basic questions and provide excellent customer support
• Prepare, organize, and manage legal documents and correspondence
• Perform general administrative duties to support legal operations
• Collaborate with team members to ensure efficient workflow

Qualifications

• Minimum 3 years of legal experience
• Strong organizational skills and attention to detail
• Comfortable working with numbers and handling administrative duties
• Reliable work history with demonstrated job stability
• Tech-savvy with own laptop and stable Wi-Fi connection
• Must be available to work during U.S. business hours (afternoon to late evening South Africa time)
• Friendly, patient, and professional communication style

Requirements

• Background in elder law, estate planning, or special needs law is advantageous
• Previous experience in a client-facing legal support role