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Role Description

At Recall Masters, we’re helping dealerships transform recall and service opportunities into stronger customer retention, better performance, and real revenue growth. We’re growing fast and looking for a Performance Manager who knows Fixed Ops, loves building relationships, and wants to make a measurable impact. This role is perfect for someone who thrives in a high-accountability, high-support environment and knows how to turn client engagement into retention, growth, and long-term value.

What you’ll do:

• Manage and grow an assigned book of business
• Build strong client relationships
• Drive referrals and upsells
• Help dealerships get the most out of Recall Masters’ solutions
• Be a trusted advisor to your clients
• Be a key driver of retention and performance

Qualifications

• Fixed Ops experience required
• 5+ years in a B2B client-facing role
• Strong consultative, relationship-building, and communication skills
• Proven ability to retain, grow, and support client accounts
• Salesforce experience is a plus

Benefits

• Engaging and collaborative work culture
• Strong communication and shared goals within a remote team
• Commitment to supporting one another
• Opportunity to make a real impact in the automotive industry

Company Description

Because culture matters here. We’re serious about performance, but we also believe work should be engaging, collaborative, and meaningful. You’ll work alongside smart, driven teammates who care about making a real impact in the automotive industry. If you’re looking for a place where your work matters and your contributions are valued, we’d love to hear from you.