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Role Description

This role at Arbitration Forums is as unique as it is rewarding because of the AF IPAAL Values (Integrity, Passion, Accountability, Achievement, Leadership) and TRI Model (Trust, Respect, Inclusion).

The AI Product Architect is responsible for understanding the opportunities brought by emerging technologies and Artificial Intelligence to the end-to-end insurance Claims process. This role evolves AF’s current product line functionality via identification of AI-powered capabilities.

As part of an AI-powered solution designing and implementation organization, this role will partner with AF’s stakeholders to identify opportunities to embed intelligent decisioning in the claims management ecosystem, modularizing current architecture via re-engineering, modularization and shifting functional architectures to cloud.

The AI Product Architect defines configurable and interoperable AI solutions and plug-and-play scenarios that provide our members and partners with options to realize the value of AF’s offerings, while minimizing technical debt and optimizing the value delivered.

This role collaborates with the AI Innovation, Advanced Analytics, Operations, Marketing, Membership Experience, and IT functions to execute strategic plans that bring innovative solutions and excellent value to our members’ organization.

Qualifications

• More than 8 years of experience in operationalization of AI models or high-definition solutions, and integration with business processes and applications.
• More than 6 years of experience in product architecture, product management, and systems interoperability.
• Domain and industry knowledge, with deep understanding of how Insurance companies and Claims Management divisions work.
• Experience with technology-driven transformations and end-to-end AI solutions lifecycle.
• Deep understanding of machine learning/AI principles and concepts, and how AI solutions integrate with existing business processes or applications.
• Proficiency in road mapping, definition, and implementation of prioritization frameworks.
• Expertise in cloud application solutions, API design and management, and marketplace business and deployment models.
• Experience working with agile teams, writing user stories, and grooming backlogs.
• Functional knowledge of composable products with a high level of configurability.
• Working knowledge and proficiency in the development of implementation and adoption plans for composable offerings, including documentation of configuration requirements.
• Proficiency in the operations of a not-for-profit organization.
• Knowledge of advanced data analytics platforms and visualization tools to create reports and dashboards in a self-service approach.

Requirements

• Working knowledge of cloud services (MS Azure, AWS) and data platforms (Azure ADF, Databricks).
• Experience with AI tools, such as MS Azure AI Foundry, Azure ML, Snowflake Cortex AI, Dataiku.
• Proficiency in programming languages such as Python, R, or SQL.
• Experience designing integrations using tools such as MS Azure API Management, Boomi, MuleSoft, and Apigee.

Benefits

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Company Description

AF is a remote working environment.