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Role Description

Harbor is seeking a Care Coordinator who is responsible for comprehensive, multi-system care coordination activities for youth with complex needs and their families. Position is full-time, 40 hours per week, and candidates preferably live in Ottawa or Sandusky County. Position is remote and in the community.

Qualifications

• At least 3 years of experience (or 2 years with an Associate or Bachelor degree; or 1 year with a Master degree) in providing community-based services and supports to children and youth and their families or caregivers in areas of children’s behavioral health, child welfare, intellectual and developmental disabilities, juvenile justice, or related public sector human services or behavioral health care field.
• Background and experience in one or more of the following areas of expertise: family systems, community systems and resources, case management, child and family counseling or therapy, child protection, or child development.
• Culturally competent or responsive with training and experience necessary to manage complex cases.
• Qualifications and experience to work with children and families who are experiencing SED, trauma, co-occurring behavioral health disorders and who are engaged with one or more child-service systems.
• Complete the high-fidelity wraparound training program provided by an independent validation entity recognized by the ODM (the COE).
• Must be able to communicate clearly, verbally and in writing, with a variety of audiences, and willing to represent the organization within the medical/health-care community.
• Must be proficient and accurate in computer use.
• Must have valid Driver’s license, acceptable driving record, and deemed insurable through Harbor’s vehicle insurance carrier.
• CPR/First Aid and NCI/CPI Certifications required within 90 days of employment.
• Prefer staff reside in the community in which they are serving.
• Minimum Internet Service Requirements: Minimum upload of 5 mbps; minimum download of 10 mbps per user of the dedicated Internet. Internet services provider must be cable or fiber. DSL, satellite and cellular providers are not permitted. Business class preferred. Ability to connect your Harbor provided computer/equipment directly to your modem or router with an ethernet cable (not wireless).

Requirements

• Effectively engages children/youth with significant behavioral health needs and their family/caregivers for assigned caseload (1:10 for ICC and 1:25 for MCC).
• Builds and maintains knowledge of available community resources and helps to link youth and family to needed supports.
• Conducts comprehensive CANS assessment and facilitates development of an individualized, strength-based Child and Family-Centered Care Plan.
• Actively monitors plan to ensure services are provided in accordance with plan and helps to address challenges and barriers and updates/modifies plan as needed.
• Facilitates Child and Family Team meetings and ensures the child and family have a voice and choices in their plan and providers. Encourages creative solutions and use of natural supports with a goal of maintaining the youth in the community and in the least restrictive environment.
• Facilitates access to clinical and psychiatric consultation for assigned ICC and/or MCC youth.
• Develops safety-crisis plan with youth and family and reviews.
• Ensures that initial and ongoing engagement, contacts and documentation are completed as required per CME rules.
• Must be willing to work flexible hours which may include evenings and/or weekends.
• Required to provide services in the home and other community settings.

Benefits

• Medical, dental, and vision coverage.
• Retirement plan with company match.
• Generous paid time off, sick time, and paid holidays.
• Tuition and professional license reimbursement programs.
• Clinical supervision hours offered.
• Employee referral bonuses.
• Ability to make a difference in your community!