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Role Description

The Senior Director of Product Strategy & Operations is the analytical engine and operational heart of the Product organization. Reporting to the CPO, you will be responsible for transforming qualitative customer signals and quantitative product telemetry into the commercial strategies that drive our growth. You will lead a dedicated team to ensure that our product-led initiatives are not just visionary, but executed with precision across every department in the company.

Key Responsibilities

• Strategy & Financial Intelligence
  • Business Case & Financial Modeling: Own the economic engine of the product org. Build rigorous financial models and business cases to justify new investments, market entries, and portfolio pivots.
  • ROI Evaluation: Establish a framework for measuring the return on R&D investment. Continuously audit product performance against projected commercial outcomes to inform resource reallocation.
  • Product Health & OKRs: Architect and manage the global Product Scorecard. Define "North Star" metrics and ensure all team OKRs are mathematically linked to top-line company growth.
• Operational Leadership & Execution
  • Cross-Functional Orchestration: Serve as the primary connective tissue between Product, Sales, Marketing, and Finance. Align disparate departments to ensure product-led initiatives are supported company-wide.
  • New Product Introduction (NPI): Lead the cross-functional "Go-to-Product" engine. Own the operational readiness, field enablement, and launch synchronization for all major releases.
  • Product Processes & Tooling: Design and scale the "Product Operating System." Optimize the end-to-end lifecycle—from discovery to sunset—and manage the integrated tech stack (e.g., Pendo, Productboard, Jira) to drive velocity.

Qualifications

• The Analytical Expert: You likely have a background in Management Consulting, Finance, or a highly analytical Product role. You can navigate a SQL database or a complex financial model as easily as a product roadmap.
• The Insight Translator: You have a rare ability to take "noisy" data and extract a clear, compelling narrative that convinces skeptical executives to change course.
• The Scale Leader: You have experience leading teams in high-growth environments ($100M+ ARR) and have a proven track record of implementing systems that survived a 2x or 3x increase in headcount.
• The AI/Tooling Visionary: You understand how to leverage the modern data stack (Snowflake, dbt, Pendo, etc.) and AI-driven sentiment analysis to automate the "boring" parts of reporting, allowing your team to focus on high-value strategy.

Benefits

• Inclusive and supportive workplace.
• Focus on culture add, not culture fit.
• Equal Opportunity Employer.
• Competitive wages and salaries.
• Performance bonus, benefits, and/or other applicable incentive compensation plans.

Compensation

• Base Pay Range: $197,000 — $281,000 USD