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Role Description

Elevate the client experience. Strengthen operational excellence. Lead with impact.

Sodexo is seeking a bold, dynamic, and highly strategic Regional Vice President of Operations to lead our support services portfolio. This high-visibility role is responsible for driving operational performance, elevating service quality, and strengthening client partnerships across the region.

If you’re energized by leading leaders, thrive in fast-moving environments, and bring structure and clarity to complex challenges, this could be your next big opportunity!

This is a virtual role with frequent travel to visit existing and prospective clients. The selected candidate must reside near a major airport in the eastern portion of the U.S.

What You'll Do

• Client Partnership & Retention: Strengthen and expand executive level relationships by delivering operational excellence, workplace dining innovation, and value driven solutions aligned with evolving corporate needs.
• Team Development & Leadership Excellence: Build and develop high performing teams through mentorship, talent development, and a culture grounded in empowerment, ownership, and high performance.
• How You Will Lead:
  • Lead by inspiring action—empowering teams to innovate, take ownership, and deliver measurable results.
  • Drive accountability by setting clear expectations, celebrating performance, and coaching through challenges to build resilient, engaged regional teams.
  • Partner across cross-functional support teams (culinary, HR, supply management, finance, marketing, and technology) to deploy resources strategically and use data-driven insights to optimize effectiveness, efficiency, and client impact.
• Strategic Leadership:
  • Develop and execute a strategic operating plan with aligned short and long term goals that support corporate dining priorities, client objectives, and organizational mission.
  • Foster a culture of innovation, continuous improvement, and service excellence.
  • Identify opportunities to streamline operations, enhance efficiency, and reduce cost without compromising quality or experience.
• Financial & Operational Performance:
  • Review and analyze P&L statements, budget variance reports, KPIs, and operational data to ensure achievement of financial goals.
  • Provide regular performance updates to clients and senior leadership.
  • Assess financial risks and opportunities, implementing action plans to optimize results.
  • Leverage data and workplace analytics to inform decision-making and drive operational improvements.
• Client Relationship Management:
  • Maintain strong, professional business relationships with C-suite and senior stakeholders.
  • Ensure delivery of a strategic business plan that supports client culture, workplace engagement, sustainability goals, and organizational priorities.
  • Partner closely with Sales to identify new opportunities for service expansion and business growth.
  • Negotiate contracts, renewals, and initiatives related to operational scope.
• People Leadership:
  • Build, develop, and lead high-performing operational teams across the region.
  • Create a collaborative, supportive environment that empowers managers and frontline teams.
  • Provide ongoing coaching and mentorship to elevate capabilities, bench strength, and leadership potential.

Qualifications

• Senior leadership experience within support services, such as Food and Nutrition and Environmental Services.
• 10+ years of progressive leadership experience in multi-site operations.
• Proven success building and sustaining C-suite client relationships with a focus on strategic partnership and business growth.
• Demonstrated ability to lead change management, drive innovation, and cultivate a culture of excellence and accountability.
• Strong financial acumen with experience managing budgets, optimizing resources, and delivering financial performance in hospitality or service operations.
• Expertise in leveraging data, analytics, and KPIs to inform decision-making and drive operational improvements.
• Exceptional leadership, communication, and interpersonal skills with the ability to influence at all levels.

Requirements

• Minimum Education Requirement - Bachelor's degree or equivalent experience.
• Minimum Management Experience - 10 years.
• Minimum Functional Experience - 10 years of multi-unit, support, or strategic leadership experience.

Benefits

• Medical, Dental, Vision Care and Wellness Programs.
• 401(k) Plan with Matching Contributions.
• Paid Time Off and Company Holidays.
• Career Growth Opportunities and Tuition Reimbursement.
• More extensive information is provided to new employees upon hire.