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Role Description

This is a temporary position. The HR Product Management – Benefits & Payroll team leads strategy, delivery, and continuous improvement for HR Solutions that support our global workforce. We partner closely with Benefits, Payroll, HR Operations, Technology, Finance, Vendor Management, and regional HR teams to deliver seamless colleague experiences and ensure accurate, compliant, and efficient HR processes.

In this role, you will manage aspects of Benefits and Payroll product enhancements such as:

• Solution testing
• Documentation updates
• Process review
• Other administrative tasks

You will assist as a key liaison amongst HR business owners, technology teams, and vendors to ensure systems function as designed, meet business needs, and support associate experience.

This position requires a curious and solution-seeking mindset, analytical problem solving, strong process orientation, and good communication skills. You will work creatively and collaboratively with subject matter experts and partners across the organization, including senior leaders.

What this means:

• Manage and prioritize BUSINESS AS USUAL work, including product enhancements, documenting user stories, and requirements for Benefits & Payroll systems
• Support ongoing operations, including issue resolution, triage, and vendor coordination
• Manage and coordinate project lists and backlog items for projects
• Monitor and analyze product and process performance metrics to identify improvements
• Maintain and update process documentation, workflows, and support materials
• Participate in testing cycles for new features, vendor releases, and system upgrades
• Collaborate with HR, Technology, and external partners to troubleshoot and resolve system issues

This position may be remote, with occasional travel to corporate headquarters in Bethesda, Maryland.

Reports to: Senior Manager, HR Product Management – Benefits & Payroll

Qualifications

• Experience in Smartsheet, JIRA, process mapping, Oracle product management, HR operations, Benefits, or Payroll
• Strong analytical, communication, and relationship building skills
• Ability to intake, analyze, and interpret Benefit and payroll requirements
• Comfortable working with data and identifying key insights
• Thrives in fast-paced, high-pressure environments and can manage shifting priorities
• Clear communication with both technical and non-technical audiences
• Energized by issue resolution, process refinement, and product optimization
• Builds effective partnerships with internal teams and vendors

Requirements

• High school diploma required; bachelor’s degree preferred
• Minimum 3 years of experience in working with HR/Benefits System
• Experience using tools such as Smartsheet, spreadsheets, Outlook, etc. in managing schedules, tasks for projects and business as usual items
• Proficiency with MS Excel, MS PowerPoint, MS Visio
• Experience with requirements gathering and business process documentation

Benefits

• 401(k) plan
• Stock purchase plan
• Discounts at Marriott properties
• Commuter benefits
• Employee assistance plan
• Childcare discounts
• Coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, and paid parental leave for full-time positions
• Paid sick leave and PTO balance for Washington applicants
• Minimum of 9 holidays annually for Washington applicants

Marriott HQ is committed to a hybrid work environment that enables associates to be connected. Headquarters-based positions are considered hybrid for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.