MLTSS is Complex. Managing it doesn't have to be.
Customer Success Support Lead
Location
Massachusetts
Posted
3 days ago
Salary
$70K - $80K / year
Job Description
Job Requirements
- 3 - 5 years working for a SaaS company
- 3 - 5 years proven work experience as a Help Desk Associate/ Lead or other technical customer support role
- Detail oriented, self-starter with a desire to learn and take on new responsibilities
- Excellent written and oral communication skills
- Proficiency in Jira, Microsoft Excel, PowerPoint, and Word
Benefits
- Health insurance
- Professional development opportunities
- Paid time off
- Remote work options
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