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Role Description

This strategic leadership role offers the opportunity to oversee quality assurance activities across the AEMEA region, ensuring products and services consistently meet the highest standards of safety, compliance, and customer satisfaction. As Director of Quality Assurance, you will lead regional quality governance, manage risk assessments, and drive continuous improvement initiatives that protect consumers and reinforce trust in the brand. The position involves coordinating closely with global quality leadership, internal teams, and external partners to monitor quality performance and address potential issues proactively. You will also guide audits, oversee incident response, and ensure regulatory compliance across operations. This role requires strong expertise in the beauty care or cosmetics sector and the ability to lead complex quality initiatives in a global, cross-functional environment.

• Lead the establishment, implementation, and continuous improvement of regional quality management systems aligned with global policies and standards.
• Monitor internal and external quality data, identify deviations from quality criteria, and coordinate corrective actions with responsible departments.
• Ensure customer and distributor feedback is properly documented, tracked, and addressed to maintain high product quality and consumer safety.
• Assess the severity and impact of product quality issues and lead cross-functional response teams to manage incidents and market actions.
• Determine and oversee product recall initiatives when required, ensuring swift and compliant execution.
• Conduct and coordinate internal and external quality audits across departments, manufacturing sites, and third-party partners.
• Report regional quality status and risk management activities to global quality governance committees.
• Maintain transparent communication with stakeholders to reinforce consumer trust and ensure compliance with regulatory and corporate standards.

Qualifications

• Bachelor’s degree in a related field such as chemistry, pharmacy, or a scientific discipline; advanced degrees preferred.
• Quality management certifications such as ISO9001 Lead Auditor are highly desirable.
• Strong knowledge of quality management systems and regulatory frameworks in the cosmetics, beauty care, or consumer goods industry.
• Proven leadership experience managing quality programs in complex, cross-functional environments.
• Expertise in quality risk management, including identification, assessment, and mitigation strategies.
• Strong analytical and decision-making skills to evaluate quality incidents and determine appropriate market actions.
• Excellent communication and stakeholder management abilities, with experience working with senior leadership and global teams.
• Demonstrated success driving quality improvement initiatives and implementing best practices that produce measurable results.

Benefits

• Competitive base salary ranging from $160,000 to $200,000 with bonus eligibility.
• Comprehensive healthcare coverage starting on the first day of employment.
• 401(k) retirement plan with company matching contributions.
• Generous paid time off package totaling approximately 41 days including vacation, holidays, and sick leave.
• Flexible and collaborative work environment.
• Opportunities for professional development and career advancement.
• Inclusive workplace culture that values innovation, diversity, and employee contributions.

Company Description