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Partnership Coordinator
Location
United States
Posted
4 days ago
Salary
Not specified
No structured requirement data.
Job Description
Role Description
This role provides an opportunity to be the primary point of contact for marketing partners, ensuring they maximize the effectiveness of email campaigns and promotional initiatives. The Partnership Coordinator will manage high volumes of communications, provide technical and strategic support, and serve as a bridge between partners and internal engineering teams. This position is critical in maintaining partner satisfaction, resolving issues, documenting bugs, and contributing to process improvements. The ideal candidate thrives in a fast-paced environment, demonstrates meticulous attention to detail, and communicates clearly and professionally with both technical and non-technical stakeholders. This is a fully remote role, offering flexibility while engaging with diverse partners and internal teams to ensure smooth operations and positive outcomes.
- Serve as the main liaison for marketing partners, providing timely guidance and support.
- Assist partners with email campaign features, annotations, and troubleshooting issues.
- Document all partner interactions, technical problems, and resolutions for internal tracking.
- Collaborate closely with engineering teams to escalate, diagnose, and resolve technical issues.
- Gather feedback from partners and communicate actionable insights to the team.
- Maintain and update internal documentation, FAQs, and support guidelines.
- Ensure a consistent and professional experience for all partner communications.
Qualifications
- Excellent written and verbal communication skills, with a professional demeanor.
- Strong problem-solving abilities and attention to detail.
- Ability to prioritize tasks effectively and manage a high volume of interactions.
- Proficiency with Google Sheets and familiarity with Google Workspace.
- Capable of working independently and as part of a collaborative team.
- Adaptable to changing workflows and able to handle routine inquiries as well as escalated issues.
- Preferred: knowledge of email marketing, marketing/communications degree, or experience supporting digital campaigns.
Benefits
- Paid Time Off and holidays.
- Subsidized medical, dental, and vision insurance.
- 401(k) retirement savings plan.
- Employee Assistance Programs for personal and professional support.
- Long-term contract with competitive hourly pay and flexible remote work.
Company Description
Job Requirements
- Excellent written and verbal communication skills, with a professional demeanor.
- Strong problem-solving abilities and attention to detail.
- Ability to prioritize tasks effectively and manage a high volume of interactions.
- Proficiency with Google Sheets and familiarity with Google Workspace.
- Capable of working independently and as part of a collaborative team.
- Adaptable to changing workflows and able to handle routine inquiries as well as escalated issues.
- Preferred: knowledge of email marketing, marketing/communications degree, or experience supporting digital campaigns.
Benefits
- Paid Time Off and holidays.
- Subsidized medical, dental, and vision insurance.
- 401(k) retirement savings plan.
- Employee Assistance Programs for personal and professional support.
- Long-term contract with competitive hourly pay and flexible remote work.
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