Lennox (NYSE: LII) is driven by 130 years of legacy, HVAC and refrigeration success, providing industry-leading climate-control solutions. Our culture creates a workplace where all employees feel heard and welcomed. Heatcraft Worldwide Refrigeration is a leader in commercial refrigeration, providing climate-control solutions in over 70 countries.
National Account Sales Director
Location
United States
Posted
4 days ago
Salary
$119.2K - $156.5K / year
No structured requirement data.
Job Description
Role Description
The National Account Sales Leader is a dual-role leadership position responsible for both leading and developing a team of National Account Reps and personally selling commercial HVAC services to large, strategic national accounts. This role serves as a player–coach: setting national account strategy, driving disciplined sales execution, coaching account managers, and directly owning key enterprise relationships where senior-level engagement is required. Success in this role requires strong commercial acumen, deep understanding of multi-site HVAC service models, and the ability to influence outcomes across sales, operations, and executive customer stakeholders.
Key Responsibilities
-
Sales Leadership & Team Management
- Lead, coach, and develop a team of National Account Reps responsible for selling commercial HVAC services (products & accessories, mechanical installation capability and recycle services) to multi-site customers.
- Establish clear performance expectations, account strategies, and revenue targets aligned with company growth objectives.
- Conduct regular pipeline, forecast, and account plan reviews to ensure disciplined execution and predictable results.
- Provide hands-on coaching in complex deal strategy, executive-level selling, negotiation, and value-based proposal development.
- Partner with Finance and leadership to refine sales processes, tools, and metrics for national accounts.
-
Direct National Account Sales (Player Role)
- Personally manage and grow a portfolio of strategic, high-value national accounts, including executive relationships at the corporate level.
- Lead pursuit and close of complex, multi-year, multi-location HVAC service agreements.
- Develop and present customized, enterprise-level service solutions focused on uptime, cost control, energy efficiency, and scalability.
- Negotiate pricing, price increases, contract terms, and service scope in collaboration with finance, legal, and leadership.
- Serve as executive sponsor for select accounts, ensuring alignment between customer expectations and service delivery.
-
Account Strategy & Growth
- Develop and execute strategic account plans that drive new customer acquisition, wallet share expansion, contract renewals, and long-term partnerships.
- Identify opportunities for cross-selling and upselling service offerings across national customer portfolios.
- Analyze customer data, performance metrics, and market trends to inform growth strategies.
- Lead quarterly and annual business reviews with key customers, clearly articulating value delivered and future opportunities.
-
Cross-Functional Collaboration
- Partner closely with operations, supply chain, engineering, and finance to ensure solutions are operationally sound and scalable.
- Act as the voice of the customer internally, advocating for continuous improvement in execution and customer experience.
- Support change management and rollout of national programs across regions and service locations.
-
Performance Management & Reporting
- Own national account revenue performance, forecasting accuracy, and pipeline health.
- Report regularly (monthly) to senior leadership on results, risks, and growth opportunities.
- Use data-driven insights to adjust strategy, resource allocation, and sales focus.
Qualifications
- Bachelor’s degree in Business, Marketing, or a related field (or equivalent experience).
- 8–12+ years of experience in national account sales, commercial services, or facilities-related industries; HVAC experience strongly preferred.
- Demonstrated success selling complex, multi-site product or service solutions to national or enterprise customers.
- Prior experience leading, coaching, or managing sales professionals.
- Strong understanding of commercial HVAC systems, delivery models, and contract structures.
- Proven ability to operate effectively at both tactical and executive levels.
- Willingness to travel nationally (approximately 40–50%).
Benefits
- Compensation: This is a salaried exempt role. The starting salary range for this role and market is between $119,200 - $156,450 annually. Employees in this role are also eligible for an annual bonus in accordance with the terms of the Company’s applicable plan.
-
Benefits: Subject to applicable eligibility requirements, the following benefits are offered for this role:
- Tuition reimbursement
- Medical, dental, and vision insurance
- Prescription drug coverage
- 401(k) retirement plan
- Short-term disability insurance
- 8 weeks paid birthing leave
- 2 weeks paid bonding leave
- Life and long-term disability insurance
- Paid time off, well-being days, volunteer days, holidays, and floating holidays
Job Requirements
- Bachelor’s degree in Business, Marketing, or a related field (or equivalent experience).
- 8–12+ years of experience in national account sales, commercial services, or facilities-related industries; HVAC experience strongly preferred.
- Demonstrated success selling complex, multi-site product or service solutions to national or enterprise customers.
- Prior experience leading, coaching, or managing sales professionals.
- Strong understanding of commercial HVAC systems, delivery models, and contract structures.
- Proven ability to operate effectively at both tactical and executive levels.
- Willingness to travel nationally (approximately 40–50%).
Benefits
- Compensation: This is a salaried exempt role. The starting salary range for this role and market is between $119,200 - $156,450 annually. Employees in this role are also eligible for an annual bonus in accordance with the terms of the Company’s applicable plan.
- Benefits: Subject to applicable eligibility requirements, the following benefits are offered for this role: Tuition reimbursement
- Medical, dental, and vision insurance
- Prescription drug coverage
- 401(k) retirement plan
- Short-term disability insurance
- 8 weeks paid birthing leave
- 2 weeks paid bonding leave
- Life and long-term disability insurance
- Paid time off, well-being days, volunteer days, holidays, and floating holidays
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