• Deploy, configure, and support a large-scale production and corporate network and server infrastructure in data centers and Point of Presence (POP) sites throughout the assigned region • Calculate and document equipment power requirements and work with Engineering, Facilities Operations, and/or collocation vendors to meet these requirements • Participate in project timelines to support network turn-up within expected completion intervals • Responsible for asset management of networking gear in datacenter and POP sites • Proactively contribute to documentation, automation and processes as they evolve • Create network and server rack face elevations, floor plans, wiring diagrams, and detailed port maps for new deployments and documentation • Create statements of work for vendors at the POP sites • Prepare cage and rack designs, and understand the overall needs of POP infrastructure • Document and follow RMA processes and procedures for all relevant vendors • Follow, improve, and implement data center and POP best practices • Provide necessary escalations to higher support tier; assist Sales and Customer Support with technical operations, and work with internal departments to ensure customer satisfaction • Work closely with Network Engineering, Logistics, and equipment vendors as new equipment and technologies are integrated into the production network • Use internal tools and scripts to configure, monitor, and repair servers and network equipment • Detect and diagnose various error/failure conditions across an array of server types • Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position