ERP/SAP Modernization | Managed Cloud Delivery Services | Advanced Tech - AI / ML | Cyber Security | Digital Signature
L1 Help Desk Lead
Location
Texas
Posted
4 days ago
Salary
Not specified
Job Description
Job Requirements
- 1+ year of IT Help Desk or technical support experience
- Familiarity with Active Directory, Microsoft 365, and ServiceNow (or similar platforms)
- Strong communication and customer service skills
- Ability to follow processes and collaborate effectively with remote teams
- Eagerness to learn and grow in cloud administration and endpoint security
- Ability to create and maintain documentation (e.g., KB articles).
Benefits
- Professional development opportunities
- Flexible work arrangements
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