TCWGlobal is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief, or sexual orientation. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Strategic Program Manager, Retail Business Planning
Location
United States
Posted
3 days ago
Salary
$104 / hour
No structured requirement data.
Job Description
Role Description
Our client is seeking a Strategic Program Manager, Retail Business Planning to drive the integration and execution of Small & Medium Business (SMB) initiatives within their Retail ecosystem. This is a strategic role requiring a proactive leader who is adept at managing complex programs, fostering cross-functional alignment, and using data-driven insights to influence senior leadership. You'll operate with a high degree of independence and strategic problem-solving to enhance both customer and employee experiences in a dynamic retail environment.
- Drive the SMB program's management system, from strategic planning to action tracking
- Lead key meetings, including weekly working sessions and business cases, and support preparation of senior leadership reviews
- Maintain rigorous program documentation, including accurate trackers and professional, error-free communications
- Independently manage and triage urgent requests based on strategic priorities
- Lead the integration of SMB efforts across Retail and develop frameworks to embed program goals into workflows
- Align priorities across various teams and collaborate with cross-functional partners
- Manage program risks, dependencies, and budgets for seamless execution
- Proactively align with stakeholders on key decisions
- Articulate compelling, data/business-driven narratives to highlight program impact and influence senior leadership
- Engage technical and field teams through strategic communication and business insights
Qualifications
- 7+ years of experience in program management or management consulting, leading initiatives across complex, cross-functional teams
- Proven ability to drive alignment across diverse partner groups, including corporate and field organizations
- Ability to effectively influence senior leadership with clear articulation of strategic vision and program impact
- Strategic problem-solving skills with ability to proactively identify challenges and develop data-backed solutions
- Strong stakeholder alignment capabilities focused on business outcomes
- Ownership mindset with ability to connect disparate workstreams and drive strategic outcomes
- Executive communication skills with ability to provide strategic context in clear, concise, senior-ready formats
- Ability to effectively prioritize tasks based on high-value contributions
Requirements
- Experience working with the Small & Medium Business (SMB) sector, ideally within a retail environment
- Familiarity with field sales organizations and direct-to-customer sales models
- Track record of driving discussions toward clear, actionable next steps with minimal supervision
- Experience managing complex programs in large-scale organizations
Company Description
TCWGlobal is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief, or sexual orientation.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Job Requirements
- 7+ years of experience in program management or management consulting, leading initiatives across complex, cross-functional teams
- Proven ability to drive alignment across diverse partner groups, including corporate and field organizations
- Ability to effectively influence senior leadership with clear articulation of strategic vision and program impact
- Strategic problem-solving skills with ability to proactively identify challenges and develop data-backed solutions
- Strong stakeholder alignment capabilities focused on business outcomes
- Ownership mindset with ability to connect disparate workstreams and drive strategic outcomes
- Executive communication skills with ability to provide strategic context in clear, concise, senior-ready formats
- Ability to effectively prioritize tasks based on high-value contributions
- Experience working with the Small & Medium Business (SMB) sector, ideally within a retail environment
- Familiarity with field sales organizations and direct-to-customer sales models
- Track record of driving discussions toward clear, actionable next steps with minimal supervision
- Experience managing complex programs in large-scale organizations
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