• Monitor and proactively validate loan-level transactions within FICS for completeness and accuracy using defined QA checks, exception thresholds, and documented evidence standards. • Partner with the Servicing team to research, resolve, and correct discrepancies by owning exceptions, remediation process, and recurrence prevention. • Ensure servicing system activity ties back accurately to the general ledger through routine subledger-to-GL tie-outs (principal, interest, fees, escrow) and documented variance investigation/resolution. • Own the end-to-end T&I (escrow) process including tracking, reconciliations, and exception management including shortage/surplus handling and disbursement controls. • Develop and document clear procedures for escrow accounting and oversight. • Reconcile escrow-related activity to the GL and investigate variances to closure, with root-cause documentation and control improvements for repeat variance drivers. • Own and drive month-end close activities related to loan portfolios for assigned areas (escrow/T&I, servicing subledger tie-outs), including close calendar adherence, deliverable quality, and audit-ready support. • Perform and document GAAP-related accounting analysis for loan servicing-related topics as needed, serving as a functional SME input to the Director/Controller. • Support the director with preparation, quality control, and continuous improvement of investor reporting packages, including data integrity checks and tie-outs to source systems and the GL. • Identify control gaps and implement process improvements as an owner: propose solutions, influence how work is done, and drive adoption across stakeholders. • Operate independently in a remote-first environment with strong accountability by structuring day-to-day priorities, reporting progress on a regular cadence, and taking accountability for outcomes with limited supervision. • Own recurring “escrow health” reporting (aged escrow items, pending disbursements, negative escrow, unreconciled cash) and drive action with Servicing to resolve borrower-impacting issues. • Establish and maintain audit-ready documentation for key controls (reconciliations, approvals, exception logs, evidence retention) and support internal/external audits with minimal rework. • Provide moderate guidance/coaching to lower-level professionals and set a standard for communication and cross-functional collaboration within the loan accounting workflow.