• Reporting directly to the Director of Culture and Engagement, the Senior Learning and Development Partner is a strategic People & Culture leader responsible for designing, delivering, and scaling enterprise learning solutions that enable business performance, leadership capability, and workforce readiness across Transact + CBORD. • This role partners closely with executive leadership, Sales, Client Success, Product, Technology, and People Operations to ensure learning initiatives directly support growth, client satisfaction, and operational excellence. • This role blends strategy, execution, and influence, translating business priorities into impactful learning experiences that strengthen leadership effectiveness, accelerate talent development, and support a high-performance, client-centric culture. • Design and execute a comprehensive L&D strategy aligned with company goals, revenue enablement, and long-term workforce planning • Serve as a trusted advisor to senior leaders on leadership development, capability gaps, and organizational readiness • Translate business priorities into targeted learning and organizational development solutions that drive measurable outcomes • Design and deliver leadership and manager development experiences tailored to business needs • Coach leaders on building high-performing teams, developing talent, and navigating change • Support succession planning, internal mobility, and career pathways through structured development frameworks • Partner with ERGs, mentorship programs, and engagement initiatives to strengthen leadership pipelines and inclusion • Partner with Talent Acquisition and functional leaders to design and evolve a consistent, scalable onboarding experience that accelerates new hire effectiveness and cultural integration • Enable change management initiatives tied to system implementations, process transformation, and organizational growth • Leverage data and feedback (e.g., engagement surveys, performance insights) to continuously refine learning impact • Design engaging, inclusive learning experiences using blended learning methods (facilitated, virtual, on-demand, experiential) • Establish metrics and reporting to measure effectiveness, adoption, and business impact of learning initiatives • Continuously assess emerging trends, tools, and best practices to evolve the learning ecosystem