Reimagining real estate to make it easier than ever to move from one home to the next.
Client Experience Specialist
Location
California + 6 moreAll locations: California, Connecticut, New Jersey, New York, Maryland, Massachusetts, Washington
Posted
4 days ago
Salary
$34 - $55 / hour
Seniority
Senior
Job Description
Job Requirements
- 3+ years of Customer Service experience
- Bachelor's degree in a relevant field or equivalent work experience
- Outstanding people skills, and strong written and oral communication skills
- High degree of ownership and commitment to work quickly and accurately in a rapidly changing environment
- Comfort juggling multiple tasks and systems at once
- An organized, process-oriented mindset
- Comfort with ambiguity
- Ability to work independently while collaborating with cross-functional partners
- Experience in onboarding, implementation, operations, or account support
- Familiarity with real estate, media workflows, or SaaS platforms
- Technically apt and willing to learn new systems and take on additional tasks
- Have a basic understanding of Salesforce (Lightning) and a commitment to tracking activity.
- Experience supporting early-stage products or pilots
Benefits
- Health insurance
- 401(k) matching
- Paid time off
- Flexible work arrangements
- Professional development opportunities
- Equity awards based on experience, performance, and location
Related Guides
Related Job Pages
More Customer Success Manager Jobs
The Customer Success Manager will own a portfolio of enterprise accounts across Latin America and the US, acting as a strategic advisor to ensure customers achieve maximum value from their consumer intelligence investment. Key duties include building trusted relationships across customer organizations, leading Quarterly Business Reviews tied to business outcomes, and guiding customers on methodology and best practices.
The Customer Success Manager will own a portfolio of enterprise retail accounts, acting as a strategic advisor to ensure customers achieve maximum value from their consumer intelligence investment. This involves building trusted relationships across customer organizations and leading Quarterly Business Reviews that link platform intelligence to tangible business outcomes like margin and sell-through.
CRM Associate – Part-Time
SkylightWe make consumer technology products for families: Skylight Frame & Skylight Calendar
CRM Associate managing marketing programs for Skylight's lifecycle communications
Key Account Manager, Canada Accounts
King's HawaiianKing's Hawaiian is a family-run company that has been creating irresistible products since 1950. The original Hawaiian sweet bread was born at Robert Taira's bakeshop, "Robert's Bakery," in Hilo, Hawaii, and has since become a nationwide brand. Our mission is to deliver irresistible Hawaii-inspired Foods and Aloha Spirit that Families love everywhere, every day. As we grow, we're introducing new products, expanding our footprint, and connecting with the community to fulfill our vision: The KING’S HAWAIIAN® Brand is the global leader in the fast-growing Hawaii-inspired food category. Our people are recognized as the most skilled, empowered, and highly motivated in the industry.
The Key Account Manager focuses on achieving sales goals for Canadian accounts, developing strategic relationships, executing business plans, and managing trade promotions while collaborating with other departments.
