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Role Description

We are seeking an experienced Technology Design Consulting Lead to drive high-impact client engagements at the intersection of emerging technologies, user-centered design, and strategic business outcomes. This senior leadership role combines deep technical expertise, design thinking leadership, and consulting acumen to guide cross-functional teams in delivering innovative, scalable technology-enabled solutions for our Hospitality and Multi-family clients.

The ideal candidate is a strategic thinker who excels at translating complex business challenges into elegant, feasible technology + design strategies, while leading talented consultants, designers, and technologists to exceptional delivery.

Key Responsibilities

• Lead end-to-end consulting engagements focused on technology design, Plan Reviews, product/service innovation, and experience strategy.
• Define and oversee technology architecture, interaction design frameworks, and design systems that align with client business goals and technical constraints.
• Guide clients through discovery, ideation, prototyping, and implementation phases, blending human-centered design methods with modern technology evaluation and road mapping.
• Work with high-performing consulting teams (designers, technologists, strategists, PMs), fostering a culture of collaboration, innovation, and excellence.
• Conduct technical and design reviews, risk assessments, and quality assurance across multiple concurrent projects.
• Develop compelling proposals, statements of work, and executive-level presentations to win new business and expand existing accounts.
• Stay ahead of industry trends in emerging technologies (Wifi/Networks, Access Control, CCTV, Audio Visual, Smart IoT) and their application to design-led outcomes.
• Partner closely with client C-suite and senior stakeholders to shape vision, secure buy-in, and measure impact through clear success metrics.
• Contribute to internal practice development: thought leadership, methodology refinement, IP creation, and sales enablement materials.
• Ensure projects are delivered on time, within budget, and to the highest standards of quality and client satisfaction.
• Review design drawing change logs to verify changes have been documented.

Qualifications

• 5+ years of progressive experience in technology consulting and/or sales engineering with Hospitality and Multi-family technologies.
• Proven track record leading complex technology + design initiatives that delivered measurable business value (e.g., improved user adoption, revenue growth, operational efficiency).
• Extensive project management skills, ensuring client deliverables are provided on-time as the projects progress.
• Strong portfolio showcasing work across digital products, services, platforms, or experience ecosystems.

Technical & Design Expertise

• Deep understanding of modern technology stacks in Hospitality and MDU.
• Fluency in Bluebeam, Smartsheets, notetaking, Excel.
• Experience bridging design and engineering – ability to translate between creative vision and technical feasibility.

Soft Skills & Attributes

• Exceptional client-facing communication and storytelling skills – able to influence executives and inspire teams.
• Strategic mindset with strong business acumen and commercial awareness.
• Comfortable with ambiguity; thrives in fast-paced, high-stakes consulting environments.
• Natural leader who builds trust, motivates others, and drives accountability.
• Intellectual curiosity and commitment to continuous learning.

Benefits

• Medical and Prescription options, Dental, Orthodontics and Vision Plans.
• Rich HSA company-funded options and Flexible Spending accounts.
• 100% Company paid premiums for Short Term Disability.
• Life and Accidental Death and Dismemberment insurance Plan options.
• Supplemental Insurance Plan options.
• 401(k) Profit-Sharing Retirement plan.
• Flexible Paid Time Off after 60 days of employment.
• Paid Holidays, per Employee Handbook.
• Work culture supportive of diversity and inclusion.

Equal Opportunity Employer Statement

Allbridge is an Equal Opportunity Employer. Allbridge does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.