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Role Description

ViaPath is currently seeking an Installation Manager to join our growing team. The Installation Manager collaborates with various stakeholders such as the program/project manager, installation technicians, and facility corrections staff to ensure successful facility installations. This role has oversight of an installation team dedicated to the delivery and installation of products.

Remote based position with a requirement to travel to client sites. Position can be based anywhere in Pennsylvania. The Installation Manager will be a road warrior, spending 85% of their time traveling to client sites (corrections facilities).

Responsibilities

• Manage a team of technicians and supervisors responsible for installs to new and existing customers.
• Provide leadership guidance, training, and mentorship for developing associate installation technicians.
• Establish and foster team culture with a commitment to timeliness, responsiveness, and exceptional work product.
• Conduct facility site preview for new clients or existing clients installing new product(s).
• Identify, troubleshoot, and work collaboratively to resolve hardware problems for products.
• Place and track equipment orders identified in collaboration with installation team members.
• Participate with coordinating projects, pricing and production, scheduling travel, and tracking equipment needs.
• Works collaboratively with other members of the installation team for successful project implementation.
• Travels extensively to client locations for walk-throughs, installations, and problem resolution.

Qualifications

• High school diploma or equivalent required.
• Minimum eight years of installation and/or construction management experience; experience working as a lead or construction foreman desired.
• Previous leadership experience required (management of teams, leading projects, etc.).
• Ability to multi-task and meet deadlines.
• Self-motivated.
• Basic computer skills and working with MS Office required.
• Strong verbal and written communications skills.
• Ability and willingness to travel up to 85% of the time.
• Valid Driver’s License and a good driving record. Position will require travel to-and-from project sites with the requirement to drive a vehicle/truck with a trailer.
• This role also has requirements that include climbing a ladder, handling equipment, and lifting items up to and over 50 pounds.

Benefits

• Medical, Dental & Vision Insurance – Multiple plan options designed to support a variety of coverage needs.
• Health Saving Accounts (HSA) and Flexible Spending Accounts (FSA) – Employer provided contribution to the HSA for eligible medical plans. Healthcare and dependent care spending accounts available.
• Flexible Time Off (FTO) – Including vacation and sick time.
• Company Holidays.
• Retirement Plan (401(k)) – Traditional and Roth 401(k) options available including employer matching contributions.
• Life & Disability Insurance – Company-paid basic life insurance and short-term disability; additional voluntary coverage available.
• Employee Assistance Program (EAP) – Free, confidential support for personal, financial, and family matters.
• Additional Well-Being Resources – Includes access to Care.com, Calm, Active&Fit, Telavet, LegalShield, and other lifestyle resources and discounted services.