PointClickCare

Transforming Care Through Technology

Learning Program Manager

Program ManagerProgram ManagerFull TimeRemoteTeam 1,001-5,000H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

4 days ago

Salary

$93K - $103.3K / year

Bachelor Degree5 yrs expEnglishPMP

Job Description

• Designing, orchestrating, and evolving scalable learning programs that support customers, partners, and internal teams. • Improving the way education is delivered, measuring learning impact, and aligning training initiatives to business and customer outcomes. • Building role‑based skills for staff, partners, and customers—ensuring content quality, relevance, and alignment to product and organizational goals. • Driving program adoption and performance by coordinating training delivery. • Ensuring operational excellence and scalability by managing exam and credentialing processes. • Serving as the program owner for initiatives that span customer, partner, and internal learning. • Maintaining visibility into upcoming business priorities and customer needs.

Job Requirements

  • 5+ years in Learning and Development, Customer Education, Certification Management, Enablement, or Learning Program Management.
  • Experience planning, delivering, or managing learning programs at scale.
  • Strong program management skills with demonstrated ability to lead complex, cross‑functional initiatives.
  • Working knowledge of LMS platforms, assessment tools, and learning technologies.
  • Ability to analyze learning data, identify trends, and communicate insights.
  • Excellent written and verbal communication skills across diverse audiences.
  • Ability to lead through influence in a matrixed environment.
  • Experience with certification or assessment design methodologies.
  • Background supporting SaaS products or customer success organizations.
  • Familiarity with analytics, BI dashboards, or data storytelling practices.
  • Relevant professional credential (e.g., ATD CPTD, PMP, PMI‑ACP).

Benefits

  • bonus
  • benefits

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