MCI

🌎Global Contact Center Outsourcing Simplified: Delivering Scalable CX Solutions with Award-Winning Talent & Technology

French Speaking Customer Service Representative

Customer SupportCustomer SupportFull TimeRemoteTeam 5,001-10,000Since 2002H1B SponsorCompany SiteLinkedIn

Location

Florida

Posted

4 days ago

Salary

$13 - $14 / hour

High SchoolFrenchEnglish

Job Description

• Provide exceptional customer support to French-speaking customers via phone, email, and chat. • Handle customer inquiries, complaints, and requests in a professional and timely manner. • Accurately capture and update customer information in internal systems and CRM platforms. • Troubleshoot and resolve customer issues while maintaining high service standards.

Job Requirements

  • High School Diploma/GED
  • Fluency in French and English (spoken and written) is essential.
  • Previous experience in a customer service or call centre environment , preferably within a BPO environment.
  • Strong verbal and written communication skills.
  • Basic computer literacy and experience working with CRM or ticketing systems.

Benefits

  • health insurance
  • paid time off
  • flexible work arrangements
  • professional development

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