Company Overview

Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact.

 

Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the mission of the company; to actively engage in problem-solving; and to take ownership of your work every day. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes – making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector.

Job Summary and Responsibilities

Acentra Health is looking for a Scheduler (Remote) to join our growing team.

Job Summary:

 

The Scheduler plays a crucial part in streamlining appointment coordination and supporting the company's commitment to providing timely and comprehensive services in alignment with any requirements. 

 

Responsibilities:

• Schedule appointments for SOP consultation in accordance with standing procedures.
• Provide information on meeting transportation, alternative arrangements and/ or refer to the appropriate county-based transportation office.
• Contact the selected consultant's office to schedule an appointment.
• Ensure that consultations are completed within thirty (30) minutes of the initial request.
• Follow up on consultation, ensuring proper completion within one working day that the consultation occurred.
• Reschedule appointments if consultations did not take place, identifying and addressing the reasons for missed appointments.
• Assign second opinion numbers according to Dept. of Public Welfare's (DPW) system requirements.
• Generate form(s), letter(s). and mail to consulting practitioner to summarize findings, identify alternatives, and include their recommendations.
• Maintain database to ensure all inquiries have been responded to promptly.
• Assist the hotline team when needed.
• Other duties as assigned
• Read, understand, and adhere to all corporate policies including policies related to HIPAA and its Privacy and Security Rules.

The list of accountabilities is not intended to be all-inclusive and may be expanded to include other education- and experience-related duties that management may deem necessary from time to time.

Qualifications

Required Qualifications

• High school diploma or equivalent, post high school education is preferred.
• Resident of the State of Maine
• 1+ years' experience with scheduling and managing multiple calendars 
• Superior attention to detail.
• Strong communication (written/verbal), interpersonal, organizational, time management and communication skills.
• Exceptional customer service skills.

Preferred Qualifications

• Ability to multi-task and prioritize with variable and sometimes conflicting deadlines. 
• Specific medical management industry experience strongly preferred.
• Maintain professionalism, flexibility, and dependability under pressure
• Ability to work independently without direct supervision
• Skilled with Microsoft programs.

Why us?

 

We are a team of experienced and caring leaders, clinicians, pioneering technologists, and industry professionals who come together to redefine expectations for the healthcare industry. State and federal healthcare agencies, providers, and employers turn to us as their vital partner to ensure better healthcare and improve health outcomes.

 

We do this through our people.

 

You will have meaningful work that genuinely improves people's lives across the country. We are a company that cares about our employees, and we give you the tools and encouragement you need to achieve the finest work of your career.

 

Benefits

 

Benefits are a key component of your rewards package. Our benefits are designed to provide you with additional protection, security, and support for both your career and your life away from work. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts, and more.

 

Thank You!

 

We know your time is valuable and we thank you for applying for this position. Due to the high volume of applicants, only those who are chosen to advance in our interview process will be contacted. We sincerely appreciate your interest in Acentra Health and invite you to apply to future openings that may be of interest. Best of luck in your search!

 

~ The Acentra Health Talent Acquisition Team

 

Visit us at https://careers.acentra.com/jobs

 

EEO AA M/F/Vet/Disability

 

Acentra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, status as a protected veteran or any other status protected by applicable Federal, State or Local law.

 

Compensation

 

The pay for this position is listed below.

 

"Based on our compensation philosophy, an applicant’s position placement in the pay range will depend on various considerations, such as years of applicable experience and skill level."

Pay Range

USD $16.35 - USD $20.43 /Hr.