Satcom Direct

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Senior Account Manager – Civil Government

Account ManagerSalesFull TimeRemoteTeam 201-500Since 1997Company SiteLinkedIn

Location

United States

Posted

3 days ago

Salary

$128K - $160K / year

Bachelor Degree7 yrs expEnglish

Job Description

• Responsible for managing the existing Civil Government book of business, including contract management, renewals, activations and upgrades • Undertake regular customer account reviews and upsell where possible • Support the Sales Director with new opportunities, including quote generation and back-office support, where applicable • Manage the pipeline and CRM database for the allocated area • Partner with various internal groups (e.g., Engineering, pricing, marketing) when developing new proposals and commercial offers • Work autonomously with minimal supervision (post initial onboarding training and familiarisation period) while maintaining good communication with the wider team • Maintain CRM and provide regular and accurate opportunity and pipeline status’

Job Requirements

  • 7-12 years of account management experience in a related field (e.g. Aerospace, Defense, Satellite, or Aviation)
  • Ability to travel up to 20%
  • Excellent verbal communication and presentation skills
  • High quality proposal writing and commercial acumen
  • Demonstrates strong entrepreneurial behaviours
  • Strong planning, organizational, analytical, leadership, interpersonal, decision-making, skills
  • Strong negotiation, conflict resolution, and customer service skills
  • Prior experience with Salesforce or other CRM systems
  • Prior experience in military or commercial satellite communications (SATCOM)
  • Ability to learn quickly and make effective decisions
  • Meet tight time constraints and deadlines

Benefits

  • medical, dental and vision coverage with plans that can fit each employee’s needs.
  • immediate vesting 401k plan
  • paid time off
  • volunteer time off
  • option to participate in an Employee Stock Purchase Plan

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