Senior Consultant (Change Management)
ConsultantConsultantFull TimeRemoteSeniorTeam 501-1,000
Location
United States
Posted
6 days ago
Salary
Not specified
Seniority
Senior
No structured requirement data.
Job Description
Senior Consultant, Change Management
The Senior Consultant, Change Management is to deliver enterprise change management on large-scale, complex technology implementations.
This role is for a practitioner who can blend analytical rigor (diagnostics, stakeholder and impact analysis, adoption measurement, benefits/KPI realization) with modern digital fluency (tech-enabled operating change, digital workplace adoption patterns, data-driven change insights) and high emotional intelligence (empathy, trust-building, influence without authority). You will partner with executive sponsors, functional leaders, program teams, and frontline stakeholders to drive/measure adoption and sustained behavior change—ensuring technology investments translate into measuable business outcomes.
Role Responsibilities:
The Senior Consultant, Change Management is to deliver enterprise change management on large-scale, complex technology implementations.
This role is for a practitioner who can blend analytical rigor (diagnostics, stakeholder and impact analysis, adoption measurement, benefits/KPI realization) with modern digital fluency (tech-enabled operating change, digital workplace adoption patterns, data-driven change insights) and high emotional intelligence (empathy, trust-building, influence without authority). You will partner with executive sponsors, functional leaders, program teams, and frontline stakeholders to drive/measure adoption and sustained behavior change—ensuring technology investments translate into measuable business outcomes.
Role Responsibilities:
- Enterprise Change Management Delivery
- Lead change management workstreams and internal/external change team members (as necessary) on complex enterprise implementations, aligning change strategy to program objectives and deployment timelines.
- Develop integrated change plans that translate transformation vision into actionable adoption outcomes (readiness, engagement, training, communications, reinforcement).
- Identify adoption risks early and implement mitigation strategies without losing momentum when conditions shift.
- Change Strategy, Diagnostics & Structured Problem Solving
- Conduct change diagnostics including stakeholder analysis, change impact assessments, readiness assessments, and change risk analyses.
- Break down complex transformation challenges into manageable components and create data-informed workplans.
- Define adoption success metrics and measurement approaches (usage, proficiency, sentiment, readiness, process adherence).
- Stakeholder Leadership & Influence Without Authority
- Build deep trust with sponsors and stakeholders to secure buy-in and navigate organizational politics effectively.
- Set and manage stakeholder expectations with clarity; proactively manage emotional dynamics and resistance patterns with empathy and credibility.
- Coach leaders and change champions to show up consistently as visible sponsors and effective change agents.
- Facilitation & Alignment
- Bring the right people into the room at the right time—ensuring clarity of roles, decisions, and ownership across stakeholders.
- Design and facilitate high-impact change workshops, capturing outcomes, decisions, and accountability, converting workshops into forward motion.
- Communications, Enablement & Adoption Acceleration
- Create strategic communications plans and executive-ready messaging that clarifies the “why,” “what,” and “what changes for me.”
- Partner with training/enablement teams to design role-based learning journeys and reinforcement strategies that drive proficiency and reinforce the “why,” “what,” and “what changes for me.”.
- Develop toolkits, playbooks, and change network assets that scale change across functions and geographies.
- Strategic Agility in Dynamic Environments
- Rapidly pivot strategies in response to disruption (market shifts, org changes, tech constraints, competitive threats) without losing momentum or stakeholder confidence.
- Make ambiguity manageable—setting direction with imperfect information while driving clarity through iterative learning.
- Client Communication, Analytical Storytelling & Executive Advisory -
- Serve as a trusted advisor to senior client leaders;
- Translate complex change data (readiness findings, risk signals, adoption analytics) into clear, outcome-oriented executive insights and recommendations.
- Build persuasive narratives and visual presentations that support high-stakes decision-making and sponsor action.
- Quantify the value of change activities where applicable (e.g., adoption ROI, productivity impacts, time-to-value acceleration).
- Adaptability & Learning Agility
- Quickly master new client industries, business models, operating environments, and organizational contexts to deliver value early in engagements.
- Adapt change strategy in response to disruption (program shifts, organizational changes, adoption barriers) while maintaining stakeholder confidence and delivery quality.
- Internal Collaboration & Team Contribution
- Mentor junior consultants via structured guidance, feedback, and quality review.
- Contribute to internal knowledge assets, templates, and reusable components.
What Success Looks Like (Outcomes & Indicators):
Within 6 months, you are consistently delivering:
Within 6 months, you are consistently delivering:
- Adoption plans that align to Waves deployment and drive measurable behavior change
- Clear, executive-supported governance
- Improved readiness/reduced resistance through proactive engagement and coaching
- Training + communications that demonstrably move adoption metrics
- Executive-level insights that guide course correction and protect time-to-value
Experience/Skills Required:
- Change Management Consulting Expertise: Proven delivery experience leading change workstreams in complex programs with multiple stakeholder groups and competing priorities; experience with and application of formal change methodologies (e.g., Prosci, ADKAR, Kotter, ACMP’s Standard for Change Management, Lewin)
- Leadership and Integrity: Strategic thinker with authenticity and integrity; proven success influencing teams and senior stakeholders; demonstrated success supporting the growth of high performing teams; proven ability supporting/modeling a culture of continuous improvement, accountability, professional development and collaboration
- Delivery Excellence: Proven track record leading complex, cross-functional transformations and operating model shifts; digital fluency and understanding of adoption in tech-enabled transformations; reliable execution
- Communication & Influence: Exceptional communication and presentation skills; demonstrated experience advising and driving high-stakes decision-making and leading workshops; and strong storytelling skills with the ability to translate complexity into concise, persuasive narratives
- Strategic Thinking & Problem Solving: Elite analytical ability and structured problem solving with an ability to synthesize complex information, connect insights across systems, and translate findings into clear, actionable strategies
- Collaborative Leadership: Skilled at leading cross-functional teams through influence and fostering collaboration across silos and disciplines
- Operational Agility: Demonstrated ability to thrive in fast-paced, dynamic and ambiguous environments, managing multiple priorities and competing/shifting demands with resilience
- Thought Leadership: Ability to serve as a change management thought leader
- Client Orientation: Strong relationship-builder with a client-centric mindset and track record of building trusted advisory partnerships and managing stakeholders
- Executing with Excellence: Collaborative operating style with strong follow-through and the ability to translate best practices into practical, results-based solutions, aligned to clients’ priorities that support client value propositions, sentiment and satisfaction
- How You Lead: Proactive and forward-thinking; anticipates risks and stakeholder needs; empathy, integrity, and credibility; and focus on long-term value creation
- Must have full-time permanent US work authorization
Additional Preferred Experience/Skills:
Tenure & Background:
Tenure & Background:
- 7-10 years of experience in enterprise change management, transformation consulting, or internal change leadership roles, with significant exposure to technology-enabled transformation.
- 3+ years of experience in digitally enabled transformation, tech strategy, or change management advisory work adjacent to enterprise platforms and operating model modernization
- Industry acumen in one or more of the following: Healthcare and Life Sciences; Manufacturing; High-Tech & SaaS; Public Sector; Non-profit & Education; Financial Services; and Communications & Media
- Experience with adoption analytics tools, digital adoption platforms, or usage telemetry to measure change outcomes
- Financial acumen to quantify impact where relevant (benefits realization, time-to-value, productivity impacts)
- Demonstrated success driving measurable outcomes across transformation, cultural change, or operating model redesign
Education & Credentials:
- Undergraduate degree preferred, or equivalent experience
- Professional certifications in change management highly desirable
Why Coastal, and what we offer:
- Flexible working hours with an emphasis on a life-work balance (in that order!)
- Fully remote work; “Live by the beach, work in the Cloud,” plus company office locations in Palm Coast, FL; Atlanta, GA; Tysons, VA &; Lexington, KY
- Unlimited Paid Time Off (RTO), 401K with Company Match, and Medical, Vision, & Dental coverage
- Competitive quarterly and annual bonus opportunities
- Continuing education and certification reimbursements, specifically within the Salesforce and Snowflake ecosystems; plus occasional in-house competitions with spot bonuses
- A flexible and fun team culture! We value transparency, support, flexibility, growth, teamwork, fun, and so much more
- Frequent team and culture activities, virtual & in-person, including Lunch and Learns, Happy Hours, team-building events, and the Holiday Party to Top All Holiday Parties
- Quarterly All-Hands calls to bring the company together, and an open-door leadership policy with access to mentorship and guidance
- Opportunities for accelerated growth, networking, and career guidance and support
- Trust, transparency and respect across all levels of the company
Coastal provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Related Guides
Related Categories
Related Job Pages
More Consultant Jobs
Consultant6 days ago
Full TimeRemoteTeam 51-200Since 2015H1B Sponsor
Consultant managing customer projects at Incode Technologies
United States
Senior Consultant, Organizational Design & Workforce Strategy
UF HealthUFJPI is an Equal Opportunity Employer and a Drug-Free Workplace.
Consultant6 days ago
Full TimeRemoteTeam 10,001
UF Health Corporate is seeking a Senior Consultant of Organizational Design & Workforce Strategy. They will serve as the system-level architect for department restructures, workforce planning, and new position creation. This role partners directly with executives, Finance, HR Bus...
United States
Consultant6 days ago
Full TimeRemoteTeam 1,001-5,000
If you’re a recent college graduate looking for more than a traditional starter job, this opportunity can serve as your career launchpad. At AO | Globe Life, we combine mission-driven work with strong earning potential in a fully remote environment designed for motivated profes...
Facility Assessor
Parsons CorporationFor over 80 years, Parsons Corporation has shaped the future of the defense, intelligence, and critical infrastructure markets. Our employees work in a close-knit team environment to find new, innovative ways to deliver smart solutions that are used and valued by customers around the world. By combining unique technologies with deep domain expertise across cybersecurity, missile defense, space, connected infrastructure, transportation, smart cities, and more, we're providing tomorrow's solutions today.
Consultant6 days ago
Full TimeRemoteTeam 10,001
The role involves leading and performing complex facility assessments using architectural and/or engineering standards to analyze conditions and develop strategies for long-term maintenance and capital improvements. Key functions include conducting advanced on-site evaluations of building systems, identifying deficiencies, reporting on conditions, and preparing detailed assessment reports with cost estimates for senior leadership.
