The Leaflet

An independent platform for cutting-edge, progressive, legal, and political opinion.

Coordinator – CRM Promo Ops

Customer Success ManagerCustomer SuccessFull TimeRemoteTeam 11-50H1B No SponsorCompany SiteLinkedIn

Location

Florida

Posted

52 days ago

Salary

Not specified

English

Job Description

• Responsible for building daily bonuses within the CRM platform • Ensure timely execution and accuracy of promotions • Support the CRM Ops team with execution and A/B testing setups • Utilize CRM tools to configure, test, and troubleshoot promotions • Foster cross-functional workstreams, partnering with Customer Support • Ensure compliance with legal regulations and company guidelines • Provide operational support across a Thursday–Monday schedule

Job Requirements

  • Deep understanding of online casino and sportsbook customers
  • Extremely detail oriented
  • Highly organised and structured, with the ability to work at an incredible pace
  • Natural communicator with strong stakeholder management and influencing skills
  • Genuine passion and understanding of what makes a great sports product
  • Understanding of the online sports landscape and market trends
  • Flexible schedule aligned to a Thursday–Monday work pattern
  • Previous experience in an iGaming Role is a plus

Benefits

  • Competitive pay and benefits
  • Flexible vacation allowance
  • Flexible work from home or office hours
  • Startup culture backed by a secure, global brand
  • Opportunity to drive informed decision making for a best-in-class brand

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