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Director, Customer Excellence

DirectorDirectorFull TimeRemoteTeam 10,001+Since 1913H1B No SponsorCompany SiteLinkedIn

Location

Texas

Posted

4 days ago

Salary

Not specified

Bachelor Degree15 yrs expEnglish

Job Description

• Provide strategic leadership and operational oversight for Brink’s Customer Operations group. • Champion the execution of customer-centric strategies, aligning claims, metrics, and service processes with the organization’s mission, vision, values, and strategic plan. • Lead end-to-end service delivery, ensuring exceptional customer experiences through cross-functional collaboration, data-driven decision-making, and team development.

Job Requirements

  • Minimum: Bachelor’s degree or higher
  • 15+ years of professional experience
  • 7+ years in logistics or banking
  • Functional experience in project management, treasury, or cash management.

Benefits

  • Employee development and advancement

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