Perseus Group, Constellation Software

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VP, Professional Services

Vice PresidentVice PresidentFull TimeRemoteTeam 10,001+Since 1997H1B No SponsorCompany SiteLinkedIn

Location

California

Posted

5 days ago

Salary

$135K - $165K / year

Bachelor Degree5 yrs expEnglishService Now

Job Description

• Lead and oversee delivery of custom client solutions, including integrations, migrations, and tailored product enhancements. • Manage teams responsible for end-to-end client implementations and onboarding across multiple product lines. • Develop scalable, repeatable delivery frameworks and playbooks driving consistency and building on economies of scale. • Serve as the sponsor for key client implementations when needed and as a strategic advisor to clients during onboarding and implementation. • Collaborate cross-functionally with Sales, Product, Engineering, Client Delivery, and Client Success to ensure seamless client transitions, feedback loops, and expansion opportunities.

Job Requirements

  • Bachelor’s degree in business, engineering, information systems or related field or an equivalent combination of education, training and work experience.
  • 5+ years’ experience in Professional Services, Implementation or Customer Success
  • Proven success in building and/or scaling a Professional Services function required.
  • Experience leading and/or mentoring Professional Service, Implementation and/or Customer success or similar teams.
  • Strong understanding of SaaS delivery models, enterprise client onboarding, and change management.
  • Experience with mortgage lenders or financial technology solutions is highly desirable.
  • Experience with tools like Salesforce, ServiceNow, Click Up, Teamwork or similar platforms.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Basic life insurance
  • Short/long term disability
  • 401(k) participation (with company match)
  • Minimum of 10 days of vacation
  • Sick time based on state requirements
  • 8 Company-paid holidays
  • 2 personal holidays per year

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