Airbnb

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Senior Instructional Designer

Learning and DevelopmentLearning and DevelopmentFull TimeRemoteTeam 5,001-10,000Since 2007H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

4 days ago

Salary

$95K - $112K / year

Bachelor Degree5 yrs expEnglish

Job Description

• Design and develop engaging instructional materials using a variety of delivery methods (eLearning, ILT, VILT, microlearning, job aids, etc.) and content authoring tools (Articulate Storyline and Rise 360, Adobe Creative Suite, etc.) • Conduct needs assessments collaboratively with subject matter experts (SMEs) and learning performance managers to identify performance gaps and learning objectives aligned with target business outcomes • Apply learning science, cognitive psychology, instructional design models (ADDIE, SAM, Bloom’s, etc.) and accessible design practices (WCAG compliance) to create effective learning solutions for a diverse audience • Test and troubleshoot content to ensure cross-platform compatibility and SCORM/xAPI/LMS compliance • Evaluate training effectiveness through assessments, feedback loops with business contacts and learners, and performance metrics

Job Requirements

  • 5+ years experience as an instructional designer or developer in a business context, preferably for customer support audiences
  • 2+ years experience leading peers on complex instructional design projects and mentoring on other day-to-day challenges
  • Exceptional written and oral communication skills with an emphasis on accuracy and ability to adapt to different styles and tones
  • Ability to prioritize and manage multiple simultaneous deadlines while consistently delivering high quality results
  • Self-motivated with excellent time management skills, a keen attention to detail, and the ability to troubleshoot and discover novel solutions to problems encountered
  • Strong collaboration skills as foundation for working effectively with teammates in different time zones and cultures, and considering direct instruction as well as constructive criticism.

Benefits

  • Our job titles may span more than one career level.
  • The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands.
  • This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.

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