• Conduct medication therapy management (MTM) and expanded clinical programs in accordance with the Centers for Medicare & Medicaid Services (CMS) • Develop appropriate clinical algorithms, pathways, and call scripts to support pharmacy staff in delivering MTM services • Review and update all algorithms and call scripts at least yearly and with updated clinical guidelines • Develop documentation standards for all clinical outreaches • Assist CEC leadership to develop program to support STAR ratings outreach • Facilitate communication and education to clients, providers, and internal staff regarding MTM programs and program outcomes • Provide clinical outreach to members, prescribers, and pharmacy providers to enhance care coordination • Provide Medicare Part D clinical, operational, and educational support by maintaining knowledge of all existing updates and regulations regarding the MTM program and Medicare Part C and D performance measures (STAR ratings) • Stay current with new guidelines, literature, recommendations, and medications, and integrate that information into the MTM and STARs programs, such that our clinical outreaches remain up to date • Other duties as assigned