Estimator/Project Coordinator

Project ManagerProject ManagerFull TimeRemoteTeam 10,001+Since 2013H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

11 days ago

Salary

$60K - $75K / year

High School4 yrs expEnglish

Job Description

• Receive and process incoming customer estimating requests across multiple brands in an accurate and timely manner. • Complete pricing estimates, order coordination, and conversions for hollow metal customers • Review, verify and make corrections as necessary to ensure accurate information and order specifications. • Understand and manage complex customer requirements with the ability to resolve product application issues on estimating requests. • Communicate with customers to resolve unclear estimating request issues, order conflicts, and shipping delays. • Manage estimating requests utilizing business tools, processes, and procedures. • Work with internal departments to facilitate accurate account handling and resolve customer issues. • Meet all service level agreements as set by management. • Collaborate with cross-functional groups to identify and drive continuous improvement opportunities within the estimating services offering. • Work with Order Management team on productivity projects. • Help drive continuous improvement in the processing of estimates and submittals and enhancing the customer experience. • Additional duties as assigned by manager.

Job Requirements

  • 4+ years related industry/service experience and/or training preferred
  • HS Diploma or GED required
  • Associates degree preferred or equivalent years of industry experience
  • Working knowledge of PC based software applications (Microsoft Office – Outlook, Word, Excel) & basic web applications.
  • Advanced knowledge of complex product and features for multiple brands and product categories
  • Ability to multi-task, prioritize, and manage time efficiently
  • Ability to analyze problems, consider alternative solutions and make decisions quickly
  • Ability to work in a cross functional, virtually managed, collaborative team setting.
  • Proficient at reading job specifications and hardware schedules.
  • Ability to apply knowledge of internal processes to meet more complex requests.

Benefits

  • Health, dental and vision insurance coverage
  • Competitive Paid Time Off
  • A commitment to your future with a 401K plan, which currently offers a 6% company match and no vesting period
  • Health Savings Accounts – Tax-advantaged savings account used for healthcare expenses
  • Flexible Spending Accounts – Tax-advantaged spending accounts for healthcare and/or dependent daycare expenses
  • Disability Insurance –Short-Term and Long-Term coverage, paid for by Allegion, provides income replacement for illness or injury
  • Life Insurance – Term life coverage with the option to purchase supplemental coverage
  • Tuition Reimbursement
  • Voluntary Wellness Program – Simply complete wellness activities and earn monetary rewards
  • Employee Discounts through Perks at Work
  • Community involvement and opportunities to give back so you can “serve others, not yourself”
  • Opportunities to leverage your unique strengths through CliftonStrengths assessment & coaching

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