Alpaca

Developer APIs for stocks and crypto trading, investing apps, and embedded fintech.

Operations Control, Senior Manager

OperationsOperationsFull TimeRemoteTeam 201-500H1B No SponsorCompany SiteLinkedIn

Location

United States + 31 moreAll locations: United States, Canada, Brazil, Colombia, Argentina, Chile, Venezuela, Bolivarian Republic Of, Bolivia, Plurinational State Of, Ecuador, French Guiana, Guyana, Paraguay, Peru, Suriname, Uruguay, Mexico, Costa Rica, El Salvador, Guatemala, Honduras, Nicaragua, Panama, Dominican Republic, Puerto Rico, Bahamas, Guadeloupe, Haiti, Jamaica, Martinique, Montserrat

Posted

12 days ago

Salary

Not specified

No structured requirement data.

Job Description

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

Your Role:

  • Design, implement, and maintain the Ops Control framework across back-office operations, including settlement, clearing, custody, cashiering, margin, stock loan, and customer communications
  • Oversee ICOC review design, testing, and documentation to ensure reviews are risk-based, well-documented, and performed in accordance with applicable regulatory requirements
  • Independently verify that large and aged deficits, suspense items, stock record breaks, securities lending breaks, aged recalls, and fail positions are identified, escalated, and resolved within defined timeframes
  • Independently oversee and test operational processes performed by ops teams to confirm controls are properly designed, operating as intended, and consistently followed
  • Maintain a centralized controls inventory and monitoring hub (GRC tooling, dashboards, or internal platforms) covering control ownership, testing cadence, issues, and remediation status
  • Conduct thematic reviews to identify systemic control weaknesses and emerging risks
  • Challenge control design and execution where gaps exist and partner with operations leadership to drive durable improvements
  • Lead Ops Control exam preparedness, including coordination and support for internal audits, external auditors, and FINRA and SEC examinations
  • Partner with Product and Engineering to incorporate operational control considerations into new product development and change initiatives
  • Drive automation and the use of advanced tooling, including AI-enabled review processes, to improve control effectiveness, scalability, and sustainability

Qualifications

  • 7+ years of experience in clearing broker-dealer back-office operations, Ops Control, or related control functions
  • Prior leadership experience in Ops Control, Clearing Operations, or Financial Control
  • Demonstrated hands-on knowledge of:
    • SEA Rules 15c3-1 and 15c3-3
    • Margin and rehypothecation rules
    • FINRA Uniform Practice Code (Rule 11000 Series)
    • Broker fails, buy-ins, DK resolution, and exception management
    • Stock loan lifecycle, including aged loans and recalls
    • Customer statements, trade confirmations, and ICOC review
  • Proven ability to identify, test, and challenge operational controls, with a strong attention to detail and focus on reducing and resolving breaks
  • Direct experience supporting FINRA and SEC examinations
  • Clear, concise communicator able to summarize findings for both technical and non-technical stakeholders
  • Comfortable operating independently in a fast-paced, technology-driven, high-growth environment
  • Able to navigate ambiguity, prioritize competing deliverables, and proactively drive issues to resolution

Benefits

  • Competitive Salary & Stock Options
  • Health Benefits
  • New Hire Home-Office Setup: One-time USD $500
  • Monthly Stipend: USD $150 per month via a Brex Card

Job Requirements

  • 7+ years of experience in clearing broker-dealer back-office operations, Ops Control, or related control functions
  • Prior leadership experience in Ops Control, Clearing Operations, or Financial Control
  • Demonstrated hands-on knowledge of: SEA Rules 15c3-1 and 15c3-3
  • Margin and rehypothecation rules
  • FINRA Uniform Practice Code (Rule 11000 Series)
  • Broker fails, buy-ins, DK resolution, and exception management
  • Stock loan lifecycle, including aged loans and recalls
  • Customer statements, trade confirmations, and ICOC review
  • Proven ability to identify, test, and challenge operational controls, with a strong attention to detail and focus on reducing and resolving breaks
  • Direct experience supporting FINRA and SEC examinations
  • Clear, concise communicator able to summarize findings for both technical and non-technical stakeholders
  • Comfortable operating independently in a fast-paced, technology-driven, high-growth environment
  • Able to navigate ambiguity, prioritize competing deliverables, and proactively drive issues to resolution

Benefits

  • Competitive Salary & Stock Options
  • Health Benefits
  • New Hire Home-Office Setup: One-time USD $500
  • Monthly Stipend: USD $150 per month via a Brex Card

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