HiveMQ is the Industrial AI Platform helping enterprises move from connected devices to intelligent operations. Built on the MQTT standard and a distributed edge-to-cloud architecture, HiveMQ connects and governs industrial data in real time, enabling global leaders like Audi, BMW, Eli Lilly, and Siemens to operationalize AI and drive innovation at scale. At HiveMQ, our culture is Effortless → Empowered → Relentless. We make the complex simple, act with confidence and ownership, and never stop pushing the boundaries of what’s possible. Join us to power the future of intelligent industry.
Director of Communications and AI Ops
Location
United States
Posted
13 days ago
Salary
Not specified
No structured requirement data.
Job Description
Role Description
This role involves owning the communications function end to end while building AI-powered systems, guardrails, and workflows to scale our voice across teams, channels, and tools.
- Carrying through company messaging and narrative
- Drive thought leadership: blogs, bylines, podcasts, and speaking content
- Manage press releases, announcements, and key external communications
- Turn internal expertise (presentations, webinars, talks) into high-performing content
- Maintain and evolve boilerplates, messaging docs, FAQs, and positioning one-pagers
- Support high-impact campaigns with strong copy and narratives that convert
- Partner directly with executives on key narratives and external presence, including leadership voice and high-stakes moments
- Design and build AI-enabled workflows to scale comms
- Develop and maintain rubrics, guardrails, and context packs for AI tools
- Partner with GTMOps and other teams to plug comms inputs into AI workflows across Glean, N8n, and other tools
- Continuously test and refine agents to increase quality and reduce manual review
- Monitor content across the org and course-correct when it drifts from our messaging, enabling non-marketers to create on-brand content safely
Qualifications
- 8-10+ years in B2B tech communications, content, and/or PR
- Experience in data, cloud, integration, or adjacent technical domains
- Proven ability to write and edit: you can use AI as a tool but human value add is essential
- Hands-on experience using modern LLMs (e.g., GPT, Claude, Gemini) for content and workflows
- Demonstrated history of building content systems, playbooks, or frameworks
- Comfort working directly with senior leadership and navigating high expectations and a fast pace
- Metrics mindset: you care how comms impacts traffic, pipeline, and awareness, not just outputs
Requirements
- Experience building or configuring AI agents/bots (e.g., using tools like Glean, N8n, Gemini “gems”, custom GPTs)
- Experience creating “voice agents” for executives
- Background in SEO-driven content engines and understanding of how top-of-funnel content performs
- Experience at growth-stage companies going through major strategic shifts
- Strong project management skills and the ability to work independently and manage multiple priorities in a fast-paced environment
Company Description
HiveMQ is the Industrial AI Platform helping enterprises move from connected devices to intelligent operations. Built on the MQTT standard and a distributed edge-to-cloud architecture, HiveMQ connects and governs industrial data in real time, enabling global leaders like Audi, BMW, Eli Lilly, and Siemens to operationalize AI and drive innovation at scale.
At HiveMQ, our culture is Effortless → Empowered → Relentless. We make the complex simple, act with confidence and ownership, and never stop pushing the boundaries of what’s possible.
Job Requirements
- 8-10+ years in B2B tech communications, content, and/or PR
- Experience in data, cloud, integration, or adjacent technical domains
- Proven ability to write and edit: you can use AI as a tool but human value add is essential
- Hands-on experience using modern LLMs (e.g., GPT, Claude, Gemini) for content and workflows
- Demonstrated history of building content systems, playbooks, or frameworks
- Comfort working directly with senior leadership and navigating high expectations and a fast pace
- Metrics mindset: you care how comms impacts traffic, pipeline, and awareness, not just outputs
- Experience building or configuring AI agents/bots (e.g., using tools like Glean, N8n, Gemini “gems”, custom GPTs)
- Experience creating “voice agents” for executives
- Background in SEO-driven content engines and understanding of how top-of-funnel content performs
- Experience at growth-stage companies going through major strategic shifts
- Strong project management skills and the ability to work independently and manage multiple priorities in a fast-paced environment
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