The Accounts Receivable Clerk IV drives accurate cash application and fast resolution of customer payment issues. This role partners with customers and internal teams to research deductions, manage cases in tools such as Salesforce, and support credit decisions using data, Excel insights, and a strong understanding of payment terms.

Responsibilities

• Experience in Accounts Receivable, Credit, Collections, or Billing Operations

• Strong understanding of credit evaluation, due‑date re‑aging, and invoice‑level billing processes

• High attention to detail, organization, and documentation accuracy

• Ability to analyze customer payment patterns and assess credit or financial risk

• Clear, professional communication skills with internal and external partners

• Review and identify customer deduction claims by validating short‑payments, remittances, and deduction claims.

• Categorize deductions using reason codes and maintain accurate documentation.

• Collaborate with cross‑functional teams to resolve discrepancies and address systemic issues.

• Monitor aging and escalate unresolved deductions in alignment with procedures.

• Assist with reporting, trend identification, and continuous process improvements.

• Provide clear updates, documentation, and recommendations to internal stakeholders.

• Assist with overflow tasks across AR, Collections, or Billing as needed to support department workload.

• Perform additional related duties as assigned to support department goals.

Education and Work Experience

Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a four-year bachelor's degree program or equivalent combination of experience and education; normally requires five (5) to eight (8) years directly related and progressively responsible experience.

Skills and Knowledge

• Excellent understanding of credit and collection operations procedures, including reconciliation of A/R activity.

• Ability to deal with stressful situations as they arise is a must.

• Ability to communicate effectively both orally and in writing.

• Ability to work independently.

• Outstanding interpersonal skills.

• Knowledge of general accounting principles.

• Outstanding mathematical and analytical skills.

• Outstanding organizational skills; attention to detail.

• Knowledge of Microsoft Word, Excel.

What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit https://www.virtualfairhub.com/cencora

Full time

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

Affiliated Companies

Affiliated Companies: MWI Veterinary Supply Company