Pathpoint

The first platform that enables E&S quoting in as little as four minutes.

Housing Specialist

Customer Success ManagerCustomer SuccessFull TimeRemoteTeam 11-50H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

3 days ago

Salary

Not specified

Case ManagementHousing Subsidy ProgramsCoordinated Entry SystemTenant RightsData EntryExcelBilingual Spanish/englishCare Coordination

Job Description

PathPoint is seeking a full-time Housing Specialist to join our Behavioral Health division in Santa Maria, CA. The position is community based/remote and will cover the following locations: Santa Maria, Guadalupe, Lompoc, Buellton, and subject to change to surrounding Santa Barbara County Cities. In this role, you will provide direct support to individuals experiencing or at risk of homelessness by guiding them through the process of securing and maintaining safe, stable housing. This role is part of a client-centered program that integrates Housing Transition Navigation Services (HTNS) and Housing Tenancy and Sustaining Services (HTSS). The specialist works closely with members and community partners to promote long term housing stability, improve health outcomes, and enhance overall well-being through comprehensive care coordination. Additionally, ensure our services are holistic, client-centered, and trauma-informed.

Schedule: Monday-Friday, 40 hours per week with your choice of five 8-hour shifts or four 10-hour shifts. Daily schedule will be based on program needs and business hours of contacts and vendors.

Compensation: This is an hourly, non-exempt position with a starting wage of $24.00 per hour and the position's pay range is $24.00 to $29.00 per hour. The pay range is subject to change based on a variety of factors.

What You'll Do:

  • Facilitate the connection and enrollment of clients into eligible and applicable programs and resources.
  • Assist members in locating and securing housing, including completing rental applications, gathering
    documentation, and coordinating move-in logistics.
  • Coordinate services across housing, medical, behavioral health, and social support systems to meet
    member needs holistically.
  • Facilitate communication among members, families, service providers, and health plans to ensure
    continuity of care.
  • Maintains an up-to-date list of housing opportunities and resources.
  • Conduct regular client meetings and document progress. 
  • Provide home and field-based services as needed.
  • Prepare reports and documentation as needed for planning and/or billing and reporting requirements.

What We're Looking For:

  • Bachelor's degree in related field such as sociology, psychology, or social work and the following work-related experience preferred or a combination of a bachelor's degree or HS Diploma or equivalent and 2 years of the following work-related experience.
  • Experience in a social service setting working with families and/or individuals with mental health diagnosis, developmental disabilities, substance use disorder, homelessness or at risk.
  • Knowledge of housing subsidy programs, resources, Coordinated Entry System (CES), Housing Authority, and tenant rights.
  • Knowledge of case management planning and systems, care plans, assessments, and the ability to record data on excel spreadsheets. 
  • Bilingual (Spanish/English) preferred.
  • Good written and oral communication.
  • Must have a valid California driver's license with satisfactory driving record.
  • Culturally aware, acknowledges diverse employee backgrounds, possesses skills to collaborate across cultures, and avoids biased assumptions based on cultural differences.

Why Work At PathPoint:

  • Culture of kindness, compassion and respect
  • Opportunity to make a difference in your community every day
  • Wellness day granted after 60 days and on 1st and 2nd anniversaries
  • Medical, dental, and vision insurance*
  • Paid vacation and holidays*
  • Paid sick leave
  • 403(b) retirement savings plan with company match
  • Other perks like a wellness program, employee assistance program, and referral bonuses

*Benefits noted with an asterisk are for full-time employees.

About PathPoint: PathPoint is a nonprofit dedicated to helping people flourish. We partner with children, adults, and families to foster hope, build life skills, access support systems, and form meaningful relationships. We serve communities across Kern, Los Angeles, San Luis Obispo, Santa Barbara, and Ventura counties.

We are an equal opportunity employer and value diversity at our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status, and we offer reasonable accommodations to support successful employment to those with disabilities.

Pre-employment background checks and health screenings will only be required post-offer.

Related Job Pages

More Customer Success Manager Jobs

Customer Success Manager3 days ago
Full TimeRemoteTeam 501-1,000

The coordinator will act as the primary contact for new applicants, guiding them through the USDA National Organic Program (NOP) certification process, including documentation and system walkthroughs. They will also collaborate with internal teams to resolve client requests and maintain accurate records.

Customer SuccessMicrosoft OfficeSupplyTrakDatabase ManagementWritten CommunicationVerbal CommunicationTime ManagementOrganic CertificationUSDA National Organic Program
United States

Customer Success Manager II, Payroll

Toast

We empower the restaurant community to delight guests, do what they love, and thrive.

Customer Success Manager3 days ago
Full TimeRemoteTeam 1,001-5,000Since 2013H1B Sponsor

The role involves leading high-energy Zoom consultations and product demos to drive adoption, while mastering technical systems to diagnose issues and project manage complex customer needs toward resolution. Responsibilities also include proactively protecting and expanding SaaS revenue by identifying downsell risks and executing churn save motions.

United States
Customer Success Manager3 days ago
Full TimeRemote

At GreenPath, we believe in empowering people to lead financially healthy lives. As a Client Success Specialist (CSS), you’ll be the heart of our mission—supporting clients enrolled in our Debt Management Program and helping them achieve their financial goals. If you're eager to ...

Customer ServiceCRMWindows
United States
$17 - $18 / hour

Senior Customer Success Manager

Platform Science

Making it easy for enterprise trucking fleets to develop, deploy, and manage mobile devices and applications.

Customer Success Manager3 days ago
Full TimeRemoteTeam 201-500Since 2015H1B Sponsor

Senior Customer Success Manager engaging enterprise accounts in transportation solutions

Alabama + 27 moreAll locations: Alabama, Arizona, California, Colorado, Florida, Idaho, Illinois, Kentucky, Nevada, New Hampshire, New York, North Carolina, Ohio, Oklahoma, Oregon, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, Wisconsin
$100K - $140K / year