Teammates are responsible for delivering high-quality and efficient service to external clients through day-to-day account management for assigned accounts with relatively simple to moderately complex needs. This includes successfully managing renewals, building client relationships, and driving sales of additional services via referrals to partners.

The primary role of this position is to follow up in a timely manner with record providers to secure copies of records in response to our written requests. Communicate status updates to clients via email and phone Work together with request processing team adjusting and re-issuin...

Are you a driven professional with a passion for leadership and exceptional customer service? We’re seeking dedicated, service-focused individuals to join our remote Client Service Leadership Team, where mentorship, career growth, and flexibility are not just offered—they’r...

The Provider Engagement Specialist is responsible for developing and maintaining strong relationships with provider offices to improve network performance, enhance provider satisfaction, and support organizational growth. This role partners with providers on strategies to increase patient retention and growth, while also driving performance across key quality and utilization metrics.