• Oversee incident response engagements performed by CrowdStrike’s partners • Assist in the development and tracking of project tasks and client deliverables • Assist in managing the status of delivery team and client tasks to keep workflow on track • Help ensure alignment between customers and CrowdStrike partners around investigation scope, objectives, and level of effort involved to complete objectives • Support partners in effectively communicating with executives on the topics of forensics and malware analysis • Help train partners on new methods to hunt for bad actors across large sets of data • Effectively coordinate under the direction of outside counsel • Coach and mentor partners on advanced methods of performing host and/or network-based forensics across Windows, Mac, and Linux platforms • Help review and provide strategic, applicable, and feasible recommendations to help mature the security posture of organizations during and after an incident • Review written and verbal reports, presentations, recommendations, and findings for key stakeholders, including customer management, regulators, and legal counsel, to ensure alignment with CrowdStrike quality standards • Supervise current projects and coordinate all team members to keep workflow on track • Plan internal process improvement initiatives and facilitate execution by cross-functional teams • Maintain and update templates and internal process documentation