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Role Description

The Director-Level Senior Consultant is charged with leading a comprehensive operational, financial, and technology assessment for a Critical Access Hospital (CAH) client. This role operates with executive authority to evaluate current-state performance, identify gaps, and design strategic, system, and workflow improvements that strengthen patient access, revenue integrity, and operational sustainability.

• Serving as the senior-most Epic and healthcare operations advisor.
• Partnering directly with hospital leadership to assess Epic utilization, optimize workflows, and implement actionable solutions that deliver measurable outcomes.
• Accountable for strategic insight, independent judgment, and enterprise-level recommendations — not task-based system support.

Qualifications

• 5+ years progressive healthcare leadership, consulting, or Epic systems experience.
• Experience leading hospital or health system assessments or transformations.
• Experience working with Critical Access Hospitals or rural health systems.
• Demonstrated success improving operational and financial performance.
• Hands-on Epic system experience in implementation, optimization, or advisory roles.
• Strong understanding of Epic workflows across patient access and/or revenue cycle.
• Ability to evaluate configuration and recommend best practices.
• Director-level executive presence and communication.
• Strategic planning and operational analysis.
• Data-driven decision making.
• Independent project leadership.
• Stakeholder facilitation and influence.

Requirements

• Active Epic certification(s).
• Multiple Epic modules (Access, Revenue Cycle, Clinical, or Reporting).
• Healthcare IT or consulting background.
• Experience with hospital financial performance improvement.
• Experience presenting to C-suite or board leadership.

Benefits

• Contract (W2) position.
• Duration: 6+ Months.
• Compensation: $90.00 per hour.
• Location: Remote with periodic on-site travel to client facility.

Company Description

The Wilshire Group, a renowned boutique consulting firm in Los Angeles, specializes in revenue cycle optimization and fostering effective collaboration between operational and IT facets. With a robust track record of aiding over 100 healthcare systems nationwide, our team thrives on professionalism, efficiency, and adaptability.

• Core values: professionalism, efficiency, and flexibility.
• Commitment to creating an inclusive and dynamic workplace.
• Embracing diverse narratives and offering opportunities to exceptional individuals.