Campus Compact logo
Campus Compact

Educating citizens, building communities.

Director, Coalitions & Member Experience

DirectorDirectorFull TimeRemoteLeadTeam 11-50Since 1985Company SiteLinkedIn

Location

United States

Posted

62 days ago

Salary

$85K - $95K / year

Seniority

Lead

Bachelor Degree3 yrs expEnglish

Job Description

• Own member value realization • Design and oversee member engagement lifecycle • Develop renewal strategy and retention risk mitigation • Create coalition structures for peer learning and shared leadership • Manage relationships with high-touch member institutions • Supervise and develop full-time and contract staff • Provide coaching and professional development

Job Requirements

  • Undergraduate degree required, graduate degree preferred
  • 3+ years in similar roles with capacity & responsibilities
  • Some higher education experience strongly preferred
  • Excellent customer service skills
  • Experience with CRMs like Salesforce
  • Ability to use data and qualitative insight for decision making
  • Comprehensive understanding of civic and community engagement in higher education
  • Willingness to travel regularly

Benefits

  • National healthcare coverage
  • Generous paid time off
  • Employer retirement contribution
  • Flexible work environment
  • Inclusive and caring culture
  • Professional development opportunities
  • Organizational breaks: Winter Break (Dec. 24th - Jan. 1st) and Summer Reset (Week of July 4th)

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