Digital Experience Hospitality Manager

Digital MarketingDigital MarketingFull TimeRemoteLead

Location

United States

Posted

5 days ago

Salary

$120.2K - $155.5K / year

Seniority

Lead

POS systemsmobile ordering platformsfoodservice technologystakeholder managementdata analysisAgiledigital marketingconsumer behavior analysis

Job Description

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

This account is part of the SodexoMAGIC portfolio of business. SodexoMagic is the joint venture partnership between NBA Hall of Famer, Earvin “Magic” Johnson and Sodexo. This strategic alliance enables us to deliver creative solutions to our clients along with our local partners throughout the communities we serve.

Sodexo Corporate Services is seeking a Digital Experience Hospitality Manager to shape, optimize, and elevate the end‑to‑end digital journeys that power our workplace dining programs. This is a pivotal role for a digital leader who understands how thoughtful, intuitive experiences influence consumer decisions — and who can turn that understanding into journeys, campaigns, and interactions that drive engagement and growth.

You will be the strategic force behind how our guests discover, order, and experience food across our client sites. Using research, insights, and consumer behavior, you’ll retain digitally active users while expanding reach to broader audiences across key contracts. You will also serve as the subject matter expert for our Point of Sale (POS) ecosystem and the Everyday App , our mobile and web ordering platform.

Everyday is a seamless digital ordering experience that allows guests to browse menus, customize meals, order ahead, skip lines, and pay digitally — creating a faster, more convenient dining experience across workplace and campus environments. This role partners closely with our General Managers and on‑site teams to ensure the digital experience reflects the hospitality, quality, and service Sodexo is known for.

You’ll join an innovative, forward‑thinking team with the opportunity to define the impact of digital marketing and digital experience across our business.

Qualifications

  • Minimum Education Requirement - Bachelor’s Degree in a relevant field or equivalent experience
  • Minimum Functional Experience: 5 years related functional Experience

Requirements

  • Experience with POS systems, mobile ordering platforms, or foodservice technology
  • Exceptional stakeholder management and influencing skills
  • Analytical thinker with the ability to translate data into actionable insights
  • Comfortable working in an Agile environment
  • Flexible, resilient, and able to adapt to shifting business or client priorities
  • Highly personable with a strong hospitality mindset and customer focus
  • Experience in the foodservice, retail, or hospitality industry preferred

Benefits

  • Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience
  • Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training
  • Sodexo offers a comprehensive benefits package that may include:
    • Medical, Dental, Vision Care and Wellness Programs
    • 401(k) Plan with Matching Contributions
    • Paid Time Off and Company Holidays
    • Career Growth Opportunities and Tuition Reimbursement
  • More extensive information is provided to new employees upon hire

Job Requirements

  • Minimum Education Requirement - Bachelor’s Degree in a relevant field or equivalent experience
  • Minimum Functional Experience: 5 years related functional Experience
  • Experience with POS systems, mobile ordering platforms, or foodservice technology
  • Exceptional stakeholder management and influencing skills
  • Analytical thinker with the ability to translate data into actionable insights
  • Comfortable working in an Agile environment
  • Flexible, resilient, and able to adapt to shifting business or client priorities
  • Highly personable with a strong hospitality mindset and customer focus
  • Experience in the foodservice, retail, or hospitality industry preferred

Benefits

  • Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience
  • Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training
  • Sodexo offers a comprehensive benefits package that may include:
  • Medical, Dental, Vision Care and Wellness Programs
  • 401(k) Plan with Matching Contributions
  • Paid Time Off and Company Holidays
  • Career Growth Opportunities and Tuition Reimbursement
  • More extensive information is provided to new employees upon hire

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