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Role Description

At Crescendo, we're hiring a high-agency operator to join the GTM Strategy & Ops team and help translate top priorities into visible, business-wide impact. As a Senior Analyst, you’ll tackle complex, cross-functional initiatives across the entire Go-To-Market organization, including Sales, Customer Success, Demand Generation, BizTech, and Finance. Reporting to the SVP of GTM Strategy & Ops, you’ll partner directly with GTM leaders to identify growth opportunities, drive initiatives, and accelerate execution across the org. The role demands a combination of strategic thinking, analytical rigor, operational excellence, and strong communication skills, particularly within a fast-paced SaaS or B2B technology environment. Success in this role opens the door to leadership roles within GTM Strategy & Ops, Sales, or Product Management. This is a remote role that requires working West Coast hours.

What You’ll Do:

• Drive strategic initiatives: Own and execute high-priority GTM initiatives, partnering with functional leaders to support priority projects and accelerate progress where needed.
• Serve as a trusted thought partner to GTM executives: Help senior leaders navigate complex issues, structure their thinking, and drive toward clear, high-impact decisions.
• Run operational rhythms: Dive into performance trends, pipeline data, Gong calls, and customer journeys to uncover gaps, patterns, and insights that drive better decisions and execution.
• Fix and modernize broken processes: Identify outdated or inefficient ways of working across GTM. Propose smarter approaches, pilot improvements (especially with AI) and support scale-up.
• Craft executive-ready communications: Help GTM leaders distill and package their strategies into internal narratives and external presentations, including org-wide updates, strategic initiative briefs, board content, and leadership presentations.
• Enable cross-functional coordination: Facilitate alignment and collaboration across Sales, Marketing, CS, Support, Ops, and Growth, especially in ambiguous or fast-moving areas.
• Drive critical planning activities, including capacity planning, territory design, and goal setting, applying a strong financial lens to all strategic decisions.

Qualifications

• 5+ years of combined experience in GTM Strategy, Sales Operations, Management Consulting, Product Management, or a similar strategic generalist role, preferably within a SaaS or B2B technology company.
• Intimate understanding of recurring revenue business models, the SaaS customer lifecycle, sales cycles, and key drivers of sales success.
• Outstanding analytical and modeling skills; with the talent for conducting research, analyzing data, developing hypotheses, and crafting effective, data-driven recommendations.
• Deep familiarity with Salesforce (lead flow, reporting, and dashboard creation), adjacent tooling (Gong, Clari, Outreach, etc), and experience with BI Tools (Tableau, Lookr, etc.)
• Strong verbal and written communication skills with proven experience presenting to and influencing senior stakeholders and executives.
• High sense of ownership, extreme organization, and ability to thrive in a dynamic work environment, comfortable with ambiguity.

Requirements

• Experience operating in a high-growth tech environment.
• Experience creating GTM strategies along with a practical understanding of the technologies and tactics necessary for execution.
• Curiosity and enthusiasm for leveraging AI tools to drive efficiency and scale work.
• Experience leading a small team or complex project from end-to-end.

Benefits

• Be part of a people-first, values-driven organization.
• Work with innovative global partners and diverse teams.
• Remote working arrangements.
• Competitive Base Salary.
• Generous paid vacation.
• Attractive benefits package including medical, dental, and vision options that are applicable per country of residence for all our full-time employees.
• Training opportunities provided by Crescendo and outside entities.
• 1-on-1 coaching with feedback sessions, mentorship, and opportunities for cross-functional development.