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Role Description

ABS Global, a Genus company, has an exciting opportunity for an Udder Care Specialist to support and grow our dairy business across South Dakota, North Dakota, Nebraska, and Minnesota. This is a remote position and can be based in any of the supported states.

The Udder Care Specialist is responsible for driving sales within the assigned territory while serving as a trusted milk quality and udder health expert for key dairy accounts. This role partners closely with ABS sales leadership, distributors, and the Ecolab Agri Specialist to deliver data-driven, practical solutions that improve milk quality, enhance herd health, and create long-term customer value. This position requires regular travel throughout South Dakota, North Dakota, Nebraska, and Minnesota, and offers the opportunity to make a meaningful impact on dairy herd performance and customer success.

You Will:

• Grow sales within the assigned territory by expanding existing accounts and developing new customer relationships.
• Build strong, consultative relationships with key dairy accounts and act as a trusted advisor for udder care and milk quality.
• Collaborate with the Ecolab Agri Specialist in the territory to support customer initiatives and joint solutions.
• Manage distributor and representative/employee business within the territory to ensure alignment with ABS strategies.
• Communicate weekly with the Regional Manager regarding schedules, priorities, and territory activities.
• Maintain and submit monthly wins/losses reports and targeted account lists.
• Partner with ABS sales management to develop and maintain Business Planners that support market share growth and profitability while maintaining a strong customer experience.
• Provide training to ABS distributors on ABS Teat Dip Pumps, including installation and maintenance.
• Work toward becoming the “go-to” milk quality expert and participate in management team meetings for key dairy accounts.
• Evaluate milk quality opportunities and make data-driven recommendations to address udder health and milk quality challenges.
• Conduct and document comprehensive milk quality evaluations, including:
• Infection rates and clinical mastitis cases
• Bulk tank milk samples and water samples
• Historical somatic cell count (SCC) data
• Hygiene audits (teat end condition and cow cleanliness)
• Environmental audits (freestalls, alleys, pens, maternity areas)
• Milking procedures and protocols
• Develop action plans and recommendations based on evaluation findings.
• Conduct pre-evaluation audits and meet with farm management to define protocols.
• Support implementation of training for milkers and on-farm teams.
• Perform milking system audits, including vacuum levels, inflations, and pulsation.
• Accurately complete and submit travel and expense reports in accordance with company guidelines.
• Provide accurate and timely sales reports and progress updates toward established goals.
• Manage expenses, inventory, accounts receivable, and company assets within established guidelines.
• Respond to voicemail, email, text messages, and information requests within 24 hours.
• Maintain professional and respectful working relationships with internal and external stakeholders.
• Continuously develop skills and participate in ongoing training and development.
• Comply with all company policies, programs, directives, and health and safety procedures.

Qualifications

• Prior experience in dairy sales, technical services, or milk quality consulting.
• Experience working with distributors and channel partners.
• Familiarity with teat dip systems, milking equipment, and on-farm milk quality audits.
• Experience delivering training to customers, distributors, or on-farm teams.
• Bachelor’s degree in Animal Science, Dairy Science, or a related field.

Benefits

• Competitive salary.
• Health, dental, vision, FSA/HSA.
• Long and short-term disability.
• 401K.
• Tuition reimbursement.
• Paid holidays and ETO (earned time off).
• Opportunity for growth.

Equal Employment Opportunities

Genus is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Genus prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Genus conforms to the spirit as well as to the letter of all applicable laws and regulations.

Recruitment Fraud Warning

Genus plc will never ask you to provide fees or payment for computer, software, or other equipment or supplies during the recruitment and/or onboarding process. If you have any questions about your individual application, please contact the Genus Talent Acquisition team at recruiting@genusplc.com.