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Role Description

We’re seeking candidates for the Loan Officer role to join our dynamic Operations organization! You’ll be a critical contributor to our loan origination strategy as you support borrowers sourced via our direct-to-consumer, marketing, and partnerships efforts.

The Loan Officer will engage with customers, educate them on financing options and loan products, and ensure a positive experience for all borrowers. You’ll thrive in this role if you’re obsessed with driving results and creating phenomenal customer experiences.

• Convert a high volume of company-provided leads into happy Figure HELOC customers
• Connect with prospective borrowers via outbound calling initiatives, text message, and email
• Guide clients through their loan borrowing decision – and help them navigate our fully-digital application process to close more HELOC sales
• Consult with clients to find the right loan product, interest rate, and term length to meet their needs
• Consistently beat sales targets every month

Qualifications

• BA/BS from an accredited university (preferred)
• 2+ years of experience in mortgage lending as a Loan Officer
• 2+ years of experience in sales, with the proven ability to “close”
• Demonstrated ability to exceed sales targets consistently
• Active NMLS license in 15 states, or at least 10 in core states, is preferred
• Ability to work evening and weekend hours as required (earn overtime pay!)

Requirements

• Schedule: Monday - Friday, 12 pm to 9 pm PT, weekends as needed up to 9 pm PT
• Base compensation range: $25 to $32 per hour
• On-target earnings range: $100,000 to $116,000
• A commission plan that rewards results – with uncapped commissions and upside accelerators
• This is the compensation range for the United States, actual compensation may vary based on individual candidate experience, location, or evolving business needs

Benefits

• Comprehensive health, vision, and dental insurance with 100% employer-paid premiums for employees and their dependents on select plans
• Company HSA, FSA, Dependent Care, 401k, and commuter benefits
• Employer-funded life and disability insurance coverage
• 11 Observed Holidays & PTO plan
• Up to 12 weeks paid family leave
• Continuing education reimbursement