• Act as a force multiplier for the Product team, owning the operational backbone that enables fast, focused, and high-quality delivery. • Design and run Heidi’s product operating rhythm — planning, roadmapping, execution tracking, reviews, and retros — keeping teams aligned as we scale. • Translate product strategy and leadership decisions into clear priorities, timelines, and follow-through, ensuring nothing critical gets dropped. • Partner closely with Product, Engineering, Design, and Leadership to identify bottlenecks, resolve ambiguity, and unblock execution. • Own product-level process hygiene: roadmap accuracy, documentation quality, decision tracking, and internal filing. • Build and maintain lightweight systems and automation that reduce manual work and keep product information current and accessible. • Surface insights on delivery health, execution risks, and operational gaps to help leadership make better product decisions.