• Sells through a consultative and solutions-driven method to provide a comprehensive packaging system to our customers. • Manage existing customers as end-to-end seller. • Meet or exceed sales goals by utilizing all Signode products and services. • Owns renewal and expansion selling (cross-sell and up-sell). • Create account plans for top accounts and presents to customer representatives. • Acts as main point of contact for customers regarding ongoing business requirements and issues. • Resolve customer inquiries, problems, and complaints to maximize customer satisfaction. • Maintain up-to-date sales opportunities and customer records in accordance with company instructions. • Provide industry insight to peers, including product management, product development and equipment sales teams.