Associate Medical Director – Quality & Safety

Organization: MDLIVE by Evernorth
Location: Remote

About the Role

MDLIVE by Evernorth is seeking an experienced physician leader to join our Quality & Safety team as an Associate Medical Director (AMD). This role advances clinical excellence, patient safety, and physician engagement across our virtual care ecosystem. The AMD divides responsibilities between clinical practice (50%) and administrative leadership (50%), supporting both direct care and quality‑improvement initiatives.

Key Responsibilities

• Promote high standards of clinical quality, patient safety, and risk reduction.
• Provide clinical consultation and support to MDLIVE physicians.
• Lead or participate in patient‑safety programs and quality‑improvement initiatives.
• Conduct chart reviews, evaluate clinical performance, and support remediation when needed.
• Contribute to the development of clinical guidelines, policies, and care‑delivery protocols.
• Support physician onboarding, education, and engagement efforts.
• Maintain strong clinical performance metrics within ongoing practice.

Qualifications

• Board‑certified in Family Medicine, Internal Medicine, Emergency Medicine required
• Minimum of 5 years of post‑residency clinical experience.
• Minimum of 5 years of healthcare leadership or administrative experience.
• Proven experience in patient safety, quality improvement, and risk management.
• Strong analytical, communication, and problem‑solving abilities.
• Proficiency with digital tools, virtual‑care platforms, and data‑driven decision‑making.

Work Environment

• Remote work environment.
• Fast‑paced, collaborative, and innovative virtual‑care setting.
• Compliance with all privacy and security standards for PHI/PII required.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 212,600 - 354,300 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus and long term incentive plan.

At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

Cigna has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.