Empower every educator, to motivate every learner!
Customer Success Manager
Location
United States
Posted
1 day ago
Salary
Not specified
Job Description
Job Requirements
- Extensive experience or strong relationships with educational leaders, including districts, regional education agencies, or charter organizations.
- Familiarity with funding sources, including state and federal programs such as Title funding, ESSER allocations, and other grant opportunities.
- Understanding of education policies and legislation that impact district and school decision-making, with the ability to anticipate and respond to challenges or opportunities.
- Proven ability to navigate and leverage regional priorities to support customer renewals and drive expansion efforts across school districts.
- Excellent written communication skills and impeccable grammar.
- At least 2 years of experience in the field of customer success.
- Experience in consumer products in the ed-tech sector is a bonus.
- Working with CRMs such as Salesforce, Gainsight, or Zendesk.
Benefits
- Healthcare coverage for you and your dependents.
- Competitive compensation.
- Flexible PTO, remote and hybrid work options.
- Additional health, financial, and professional development benefits.
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