At Zippy, we provide manufactured home loans in a Zip!

Closing Operations Specialist, Bilingual Spanish

OperationsOperationsFull TimeRemoteTeam 51-200H1B No SponsorCompany Site LinkedIn

Location

Arizona + 12 more

Posted

52 days ago

Salary

Not specified

Bachelor Degree2 yrs expEnglishSpanish

Job Description

• Engage borrowers in a warm, approachable manner during digital closings, with a genuine desire to assist them through homeownership • Develop strong knowledge of loan products and perform detailed quality assurance on closing documents; send reviewed documents to borrowers and be prepared to discuss and answer questions • Proactively resolve issues as they arise and facilitate post-close tasks in preparation for loan servicing • Organize and manage time effectively to deliver high-quality closings in a collaborative, team-oriented environment • Provide thoughtful feedback on Zippy’s systems and processes as the company continues to build and scale its technology; take ownership of the closing process and continuously look for ways to improve • Contribute learnings, best practices, and insights across a growing team of origination professionals working to disrupt manufactured housing finance

Job Requirements

2+ years of loan closing experience in the housing market; manufactured housing experience is a plus
Comfortable working in a fast-paced, evolving environment
Highly detail-oriented with a strong focus on quality and process
Flexible schedule, including availability for evenings and weekends as needed to meet customer closing needs
Proactive, autonomous worker with strong follow-through
Collaborative and innovative, with a team-first mindset
Proficient in Microsoft Office and other software tools
Comfortable with technology and adapting to changing systems
Undergraduate degree or equivalent relevant work experience
Bilingual in English and Spanish, with the ability to support Spanish-speaking borrowers throughout the closing process
Ability to perform remote online notarizations; must reside in one of the following states: Arizona, Florida, Michigan, Missouri, Montana, New Jersey, Ohio, Oklahoma, Oregon, Pennsylvania, Tennessee, Texas, or Washington

Benefits

Competitive Compensation: We offer a competitive salary with the potential for annual bonuses and variable pay, depending on your skills and experience.
Equity for All: As a part of our commitment to shared success, all employees receive equity in the company, allowing you to share in the growth and achievements of Zippy.
Remote Work: Enjoy the flexibility of working from home in a dynamic, remote-first environment.
Comprehensive Health Coverage: We provide medical, dental, and vision insurance, along with company-subsidized benefits like STD, LTD, and life insurance for you and your family.
Flexible Spending Accounts: Take advantage of medical & dependent care FSAs to help manage your expenses.
Training & Licensing Support: We invest in your professional growth with resources for training and licensing.
Paid Time Off: We offer generous PTO—and we encourage you to use it!
Wellbeing Programs: Access a variety of wellbeing resources, including Headspace, Gympass+, Fetch, Spring Health, SoFi, Perkspot, Ladder, and more through our Sequoia Wellbeing Programs.
Parental Leave: We provide paid parental leave to support you and your growing family.
No Meeting Wednesdays: Enjoy a mid-week break from meetings to focus and recharge.
Vibrant Slack Community: Engage with colleagues in our lively remote Slack community, featuring fun channels that connect people around shared interests like travel, pets, sports, food, and more.
Career Growth: We believe in promoting from within, offering you opportunities to grow your career with us.